āļāļĩāđāļāļąāļāļāļĩāđāļĒāļ·āļāļĒāļąāļāļ§āđāļēāļāļĩāđāļāļąāļāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļāļēāļĄāđāļāļ§āļāļēāļāļāļāļīāļāļąāļāļīāļāđāļēāļāļāļēāļĢāļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļāđāļĨāļ°āļāļēāļĢāļāđāļēāđāļāļ·āđāļāļāļāļ Commitment to Clean (āđāļĄāļĢāļīāļāļāļ)
Great location with beach tight across the street and train location right behind to get to Boston. Room nice but dint like barn doors on bathroom as orders linger and doors share too much light ! Nice hotel overall . Very helpful front desk staff also.
The stay was for a single night in a room for 5. Granted, this type of room doesn't warrant much service from hotel chains. In their minds we could have (should have) just booked 2 separate rooms. This was not the case, and as such, the treatment provided was subpar. If this is what hotels want, they should not make rooms for 5 an option. The room itself was spacious and reasonably clean. However, the sofa bed was of such poor quality, we took the sheets (handed to us across the check-in desk), and slept on the couch. This is not the Springhill/Marriott quality we are used to. Unfortunately, this is not a hotel I would recommend.
The staff went above and beyond making a room available for early check in which was much appreciated. The beach was located right across the street. Shuttle service was fast and friendly.
Stains on counter surfaces, scratched up sink, doors that wouldn't latch, uncomfortable beds, torture chamber fold-out couch and noise from the hotel restaurant below long into the evening. Spring Hill is on my no-fly list.
The location view and room was great. The elevator has problems and you have to use it to get to the lobby from the street. Our room didnât have extra things for the pull out and there was nothing available and the front desk night person was rude. They were clearly busy but thatâs not an excuse
Breakfast Some items were finished and were not replenished even though 1.5 hours were left.
The lift was dead slow, and only one of three was working.
Broken sofa bed and no one showed up, which resulted in 3 of us sleeping on one full bed each.
Hotel was very clean and convenient to the stage at suffolks down. Staff were welcoming. Parking reasonably priced ($15/night). Only criticism is that one of the two elevators was out of service making the wait longer than expected and elevator was often already full of other guests.
Rien de positif a cet hotel personnel tres bÊte dejeuner inclus avec des vieille saucisse de vla 3 jours et matelas sont fini raide en plus câest dans un getto seul positif câest lâacces a la station train tres proche pour aller a boston
I liked the view of the ocean, and proximity to the beach! I thought the restaurant was ok, but a little pricey.. What I didnât like-Upon check-in on the late shift, the gentleman behind the desk had no clue what he was doing.. said he was going to put a 50 dollar hold against my card for incidentals, and some how, charged my card $730 dollars, which actually took 8 days to be refunded!! Pretty much ruined our trip!! After his mistake, I had 4 charges from my bank, for overdraft fees, which cost me another 140 dollars.. Lisa, the general manager, was very sweet, and tried very hard to fix things, but her hands were tied on what she could do.. But she was a bright spot for the hotel..
