Search Hotels Near Santa Maria Elemosina Cathedral, Biancavilla

"The star rating on this property by various sources appears way too high. The rating and name and some photos imply it is a luxurious full service property. It is not. There is no one at the front desk from 10am to 8am. The street noise level, at lease in some rooms, is very loud. I was surprised the room did not come with a noise machine and ear plugs. One source stated airport shuttle - no such shuttle - they call you a taxi. The room itself is very very basic - nothing luxurious. "

"Great place "

"Yes"

"This place is terrible. The bed is terrible, the location is rough, the staff is terrible. Over all the experience was terrible. We were promised breakfast, and there was a half working coffee machine and a couple wrapped muffins that were not restocked. The room had bugs, and they did not go away. The bathtub was disgusting and took forever to fill up. Also a moth flew out of a jet when we turned it on. The bed was terrible to sleep on and folded like a taco. My wife and I didn’t sleep well at all. The sheets on the bed kept coming off because they were too small on the bed. If that wasn’t the worse part, they claimed to need a “tourist tax” the day before we checked out. This was not included in the listing and was really aggravating. It’s not the end of the world to pay 30 euro, but it was just dishonest. When I tried to say it wasn’t in the listing they showed up to the room demanding to pay. The staff also was never on site unless they needed our money. The TV also wouldn’t connect to the WiFi and so you were limited to prime video for entertainment. Not the end of the world but this place boasted “free WiFi.” The bed side tables were being held on by two screws into drywall. One strong push and they fell off. This was a miserable experience. Do not go here. Save your money. The few good things were that the shower was nice, and they restocked towels. They also gave us a few meal vouchers for a coffee shop down the road. That place I would highly recommend."

"Room Tired and needs uplift - paintwork, shower handle loose. Staff friendly and helpful. Great variety at breakfast. Restaurant a bit pricey."

"The location is great as it’s walking distance to many things. There’s a bus to the airport which you can catch across the street which is a plus. The breakfast was decent and the gentleman in charge was very kind and helpful. The rooms could use some upgrading as it was old looking and the bathroom smelled like sewer water. It’s no frills and comfortable but don’t expect amenities like a gym or room service. It’s a small boutique hotel. It was comfortable for our stay. "

"Bitterly disappointed with this hotel. On reading the website when booking it advertises sea, relaxation and comfort. However on arrival we were informed the pool, sea swimming and the dive centre were closed all of which open on 1st June as listed under the “services subsection” of the website. At the spa centre again the same story with the sauna, jacuzzi, Turkish bath and steam room all closed. On asking why “just because they are”. Presumably again open on 1st June. The hotel itself is a little tired being a conference / venue hotel that sprawls along the cliff edge. It is not in the centre or near Catania (7kms away) with a poor and sporadic bus service into the actual town. Taxis are available and Ubers can bring you back. The staff are generally very friendly and accommodating. Really there is very little to do outside of the “open / high season” here and we would not recommend this hotel for visiting Catania as the website is misleading in what you actually get. We met other groups and they felt the same with everything being closed. "

"Great"

"Friendly and relaxing atmosphere and staff were helpful and offered advice on where to eat/ visit. Honesty bar was great and breakfasts were excellent with loads of choice - would recommend."