Relax at Holiday Inn Cucuta, an IHG Hotel, where a rooftop terrace and steam room await. Enjoy international cuisine at one of the two on-site restaurants or unwind with a drink from the poolside bar. Guests can also stay active in the 24-hour gym or catch up on news with free newspapers. The hotel's helpful staff has earned top marks from previous guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Free Wi-Fi
Air-conditioning
Gym
The current price is ฿2,452
฿2,452
฿2,779 total
24 May - 25 May
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Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately COP 50000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn Cucuta by IHG have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.
How much does it cost to stay at Holiday Inn Cucuta by IHG?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cucuta by IHG on 24 May 2026 start from ฿2,452, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Cucuta by IHG pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Cucuta by IHG?
Limited spots are available.
What time is check-in at Holiday Inn Cucuta by IHG?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Holiday Inn Cucuta by IHG?
Checkout is at 1 PM.
Where is Holiday Inn Cucuta by IHG located?
Situated in the suburbs, this hotel is within a 5-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center. Colon Park and Cucuta Museum of Culture are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great overall stay. Staff extremely communicative and supportive. Only issue is if you have a car, parking is limited. If this isn't an issue, this was an amazing stay!
Diego
Stayed 6 nights in Dec 2024
Verified
10/10 Excellent
Andres
29 Apr 2025
Liked: Amenities
My stay at the Holiday Inn in Cúcuta was excellent. The location is perfect, with shopping centers, restaurants, and stores just steps away, making everything super convenient. The staff was incredibly friendly and attentive at all times—they truly go the extra mile to make you feel welcome. The rooms were in perfect condition: clean, comfortable, and well-maintained. The included breakfast was also a highlight, with a great variety of delicious options. Definitely a top choice for anyone visiting the city.
I recently stayed at this hotel, and it was truly a wonderful experience from start to finish. The property itself is well maintained, with comfortable rooms and excellent amenities. But what really made my stay exceptional was the outstanding service.
I especially want to recognize Mr. Max, who was by far the best person and employee I encountered during my visit. Max went above and beyond in every interaction, whether it was answering questions, offering helpful recommendations, or simply greeting guests with genuine warmth and kindness. His professionalism, attentiveness, and positive attitude made such a difference and truly elevated my stay.
If you’re considering a visit, I highly recommend it and be sure to say hello to Max. He’s a remarkable person and a credit to the entire hotel team.