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"Did not have food on the property. Electricity was glitchy. A/C and phone stop working. Got stuck in the elevator at one point"

"Parking was easy, loved the hotel bar, "

"Tiny rooms like a cruise ship. Beds on platform against window require either inside sleeper to get out of bed and step down from platform or crawl over partner."

".."

"Very nice staff, felt very welcomed and appreciated!"

"Complimentary Breakfast and meal funds very good. Bell Person Mr. Rafae Chaudhry extremely helpful and knowledgeable. Great location Friendly staff"

"Good"

"The property was extremely clean, friendly staff and amazing bedding! I’m always concerned about quality and it was such a surprise see how warm and clean this hotel was, so much so that I’m making it a point to look for more Hyatt properties to stay in! Location is fantastic too! Right off of the square and a few blocks from Broadway if you’re catching a show!"

"Great surrounding area but the rooms were honestly an 6.7/10"

"Very dissatisfied. Placed in a top floor room that was so mechanically noisy the first night we didn’t sleep at all. Also the toilet refilled itself every 15 minutes because of a leak somewhere. We were promptly moved the next day too a better room that was great the first night. The second night we were kept awake till past 3 am by a party next door that was loudly arguing and shouting. Complained to the desk who spoke to them, but it only helped for maybe an hour. Paper thin walls didn’t...

"Good location. If there would’ve been a small fridge, it would’ve been 5 stars. Bed was comfortable and AC was COLD! shampoo, conditioner and body wash in dispensers. Blankets on bed were also impressive. Hot chocolate at night. Coffee and tea with cookies in the morning. Microwave is in lobby. "

"We had a great stay this hotel. All of the staff we interacted with were friendly and helpful. The hotel was clean and in a great location. We recommend both the rooftop bar and the lounge. Fantastic cocktails and entertainment!"

"Very clean room! They give cans of water when they clean your room which was a rice perk. Toiletries smelled very nice as well. "

"Long wait times for 2 separate elevators to reach units. Price is high for what you get."

"Room is tiny. Pillows were really poor. For some reason they only supply one regular and one decaf per day after we asked for 2 regular. Oh well."

"Excellent location near many public transport connections. Reasonable prices for a Manhattan hotel. A few blocks from Central Park. Showing slight signs of age here and there but you can’t beat the price and location!"

"The shower on had 1/2 of a shower door, and we did not have enough towels to soak up the water on the floor, but they did send us plenty more towels right away for the next 4 nights, and the elevators were absolutely the slowest I have ever seen in my life , it even came to the point that my wife and went up to 3 rd floor by escalators the walk the stairs to the 7 th Floor to catch one of the elevators that would stop there and only go up. I will say that all the employees there are...

"The room was clean, nice bathroom with good towels, lobby was clean, staff were friendly and helpful. They were even able to supply a kettle and mini fridge. I'd definitely stay here again!"