โรงแรมที่มีสระว่ายน้ำใน โรสมอนต์

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"Horrible, horrible customer service. On my last day at the hotel, I arrived for breakfast at 9:01am. As I waited to be waited on, by 9:09am, I was ignored and not served until I requested to speak to a manager. The manager told me “I’m sorry but they are a third party.” So that told me that he couldn’t do anything to help me until I asked to speak to the manager of the restaurant/bar. A man came out, Gary and when I expressed how disappointed I was in the service, he listened and asked how would...

"Muy buen hotel!"

"Large/clean/well kept room."

"Usual hotel rooms. The reception staff day or night shifts were very unprofessional and make you feel you hate the day you showed up at this hotel. Not going back again."

"Airport shuttle to and from O’Hare was easy and free. Making it a great place to rest your head for the night. Our window leaked during thunderstorms and the toliet was also having issues."

"The pool was not handicap accessible, being there for a wheelchair softball tournament, many of the teammates were unable to hang out together because there was no way to get to the pool. The rooms were clean, a little outdated, but the walking distance to the parking was tough as well. Parking in garage, the skywalk was quite a distance. Not to mention when you have to pay to park in your hotel that you already pay to sleep!!"