"I stayed here for the sole reason that I had a U-Haul truck towing a car, needed a pull through spot. Upon calling the hotel, they suggested I could park at the TA truckstop next-door. This was fine, but then I had to walk a quarter of a mile with my suitcase, backpacks etc. just to get to the hotel.
The registration is in the casino, so it is total chaos and the whole place and parking lot is mobbed full of people and cars. I could put up with all this, but when I got to my room the deodorizer they had sprayed was so thick it was choking me. I’ve never experienced anything like it. I’m assuming they spray it to cover up the cigarette smell? Then the window was locked shut. I literally turned around and left the room. I never stayed here that night, I couldn’t take it. I just ate the cost and went to a different hotel. Terrible experience. Extra star for the super helpful woman at registration who let me check in and then check out, and then keep my stuff behind the desk because of course I had left the room so quickly I forgot my backpack. She gave me a new key I got my stuff, and hightailed it out of there. I couldn’t leave fast enough. Between the chaos of the crowds, cars and casino, and then the room being toxic to even stand in, never ever will I stay at a casino hotel again. Or at least not in Reno. Feels like the Circus Circus era, old and trashed. "
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