Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Inn Quincy - Tallahassee West

2.5 out of 5
Quality Inn Quincy - Tallahassee West
75 Spooner Rd, Quincy, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 328 reviews" "
Rating 8 - Good. 117 out of 328 reviews" "
Rating 6 - Okay. 37 out of 328 reviews" "
Rating 4 - Poor. 18 out of 328 reviews" "
Rating 2 - Terrible. 26 out of 328 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best place to stay
Stayed 1 night in May 2024

2/10 Terrible

ROLAND

Disliked: Staff & service
I was not allowed to stay at hotel as their Internet was down and wanted me to stay I my car for a couple of hours to if it would come back on line. We informed the lady at the desk that we had a handicap person in the car and could not sit in the car. I asked her For the manager she told me their was no manager on duty till 5am. I asked her for the corporate number and she said she did not have it and would not give me the number. She said she would cancel our reservation at no cost to us..
Stayed 1 night in May 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities
Close to our proximty for the night. Friendly staff
Stayed 1 night in May 2024
Response from Lindy on 14 May 2024
Thank you for your feedback. Hope to see you again soon.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff especially the lady that takes care of the breakfast area. Very good service and very friendly.
Stayed 2 nights in May 2024
Response from Lindy on 13 May 2024
We appreciate your feedback. Thank you for the opportunity to host you. Hope to see you again soon if you are in the area.

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graduation .. Close to FSU
Stayed 2 nights in May 2024
Response from Lindy on 8 May 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Delores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean. The front desk persons were helpful and courteous.
Stayed 1 night in May 2024
Response from Lindy on 8 May 2024
We appreciate you taking the time to review our property. Hope to see you again.

10/10 Excellent

Delores

Travelled with family
Liked: Amenities, property conditions & facilities
The check in lady was so kind and pleasant while also being professional. Great place and very clean.
Stayed 1 night in May 2024
Response from Lindy on 8 May 2024
Thank you so much for the great review. Hope to see you again soon.

6/10 Okay

Ramonta

Travelled with family and small children
Liked: Staff & service
Not enough dining choices
Stayed 1 night in May 2024
Response from Lindy on 8 May 2024
Thank you for your feedback.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Got a great nights sleep.
Stayed 1 night in Apr 2024
Response from Lindy on 24 Apr 2024
We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindy on 12 Apr 2024
Thank you for taking the time to review our property. We hope to see you again soon.

4/10 Poor

Angela

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms smelt dirty and smoky
Stayed 1 night in Mar 2024
Response from Lindy on 8 Mar 2024
On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Please give us the opportunity to properly serve you in the future.

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lindy on 27 Feb 2024
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 Good

Francheska

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night here, my overall experience was fine. The room was clean and pretty big for the price I paid. I like that this property offers complimentary breakfast daily also. The staff were nice and courteous. The only downside is that this facility does not have a fitness center despite its website stating that it does. There’s is not much going on in the surrounding areas, no shopping centers etc. However I would stay here again
Stayed 1 night in Feb 2024
Response from Lindy on 21 Feb 2024
We appreciate your feedback thank you for taking the time to review our property. We hope to see you again soon.

6/10 Okay

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No TV service !
TV does not work ❗️
Stayed 1 night in Feb 2024
Response from Lindy on 21 Feb 2024
We appreciate your feedback and apologize for the inconvenience this may have caused. We hope to see you again soon.

2/10 Terrible

Melinda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office was closed before 9 pm had to check in at the window,it was 2 people behind the desk chit chatting,it was 1 in the lobby hanging out,but the door was locked,the room I paid for wasn’t available when I got there,and when I get to the room they gave me it was not cleaned properly
Stayed 1 night in Feb 2024
Response from Lindy on 18 Feb 2024
We appreciate your feedback and apologize for the inconvenience caused. We apologize for not exceeding your expectations. We hope you give us the opportunity to properly serve you in the future.

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lindy on 16 Feb 2024
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 1 night in Jan 2024
Response from Lindy on 11 Feb 2024
We appreciate your business and thank you for taking the time to leave us a review. We hope to see you again soon.

8/10 Good

Donna

Stayed 1 night in Feb 2024
Response from Lindy on 22 Mar 2024
Thank you for taking the time to review our property. We appreciate your feedback and hope to see you again.

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness, staff & service
Was a bit noisy, could hear people in unit above us walking .
Stayed 1 night in Jan 2024
Response from Lindy on 2 Feb 2024
We appreciate your feedback and apologize for not exceeding your expectations. We hope you give us the opportunity to serve you properly in the future.

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dismal service when checking in, rooms are from the 70”s, food is absolutely disgusting. Would not feed it to my dog.
Stayed 1 night in Jan 2024
Response from Lindy on 2 Feb 2024
We appreciate your feedback and apologize for not exceeding your expectations. We hope you give us the opportunity to serve you properly in the future.

10/10 Excellent

Caleb

Liked: Amenities
Quiet great people at the front. Desk
Stayed 2 nights in Jan 2024
Response from Lindy on 2 Feb 2024
Thank you so much for the awesome review. Hope to see you again soon.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff Clean rooms Comfy beds and linens Quick on/off hwy Nice breakfast
Stayed 1 night in Jan 2024
Response from Lindy on 24 Jan 2024
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindy on 19 Jan 2024
We appreciate your business and thank you for your review. Hope to see you again soon.

8/10 Good

FELIX

Stayed 1 night in Jan 2024
Response from Lindy on 19 Jan 2024
We appreciate your business and thank you for taking the time to review our property. Hope to see you again soon!

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lindy on 13 Jan 2024
Thank you for your feedback we appreciate your business.

8/10 Good

Candice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindy on 12 Jan 2024
Thank you for your feedback we appreciate your business.

2/10 Terrible

Laura, Quincy

Travelled with family
I booked this online and when we arrived at the hotel, they did not have any electricity so we could not stay there. I would like a refund please.
Stayed 1 night in Jan 2024
Response from LINDY on 10 Jan 2024
We apologize for any inconvenience this may have caused.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lindy on 10 Jan 2024
Thank you for your response we appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lindy on 10 Jan 2024
Thank you for your feedback.

8/10 Good

monti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its quiet and people are friendly
Stayed 1 night in Dec 2023
Response from Lindy on 10 Jan 2024
Thank you for your response.

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room heater didn’t work . Lady on duty did try it with no luck . Had to go buy an elect heater . It was 32 degrees out side .
Stayed 1 night in Dec 2023
Response from Lindy on 31 Dec 2023
We apologize for the inconvenience this may have caused and appreciate your feedback. We hope you give us the opportunity to serve you again in the future.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
The hotel is very noisy. If you stay here better have earplugs to drown out the outside noise. The room had the high spots cleaned but definitely could use a good thorough clean.
Stayed 1 night in Dec 2023
Response from Lindy on 31 Dec 2023
We appreciate your feedback.

2/10 Terrible

Lydia, Tallahassee

Business traveller
Disliked: Staff & service, amenities
When I went to check in they had the lobby locked. Which isn’t a big deal if they efficiently get you in a room. When I arrived I was told “your card was declined” which made no sense since I booked through Expedia and had already been charged. I explained this and got a shoulder shrug. I asked her to look into it further and she said “yea. Expedia’s card was declined” to which I responded that she needed to contact them and get it resolved. I went outside (not that the plexiglass room was climate controlled) and froze while exhausted waiting for a resolution. She had another customer whom I walked in behind about a half hour later whom made a reservation at a cheaper rate than they were willing to offer through Expedia while standing there and immediately was checked in. I asked if she had spoken with Expedia yet and she responded “oh I haven’t tried calling yet.” 😐 I expressed my frustration and desperation to sleep and get warm. She didn’t seem concerned and I had to call Expedia myself (which isn’t a quick process) to get it resolved. There was no apology, desire to compensate, apathy or regard for her employment duties whatsoever. But you can believe that I was shooed out ten minutes before check out the next morning! After two and half hours of waiting to check in without even so much as offering me the opportunity to sit in the warm lobby in a friggin chair??? And watching a dozen other people check in in the meantime.
Stayed 1 night in Dec 2023
Response from Lindy on 31 Dec 2023
We appreciate your feedback and apologize for the inconvenience this may have caused. We apologize for not meeting your expectations. We hope you give us the opportunity to serve you properly in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet stay
Stayed 1 night in Dec 2023
Response from Lindy on 27 Dec 2023
Thank you for taking the time to review our property we appreciate your business. Hope to see you again soon.

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023
Response from Lindy on 10 Jan 2024
We appreciate your feedback thank you for your business.

8/10 Good

Jeffery

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the cost and very nice breakfast. Room was very clean.
Stayed 1 night in Dec 2023
Response from Lindy on 17 Dec 2023
Thank you so much for your review. We appreciate your business and hope to see you again soon.

10/10 Excellent

jennifer

Stayed 1 night in Dec 2023
Response from Lindy on 16 Dec 2023
Thank you so much for an awesome review. We hope to see you again soon.

10/10 Excellent

Lillian

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Lindy on 9 Dec 2023
We appreciate your feedback. Thank you for your business.

6/10 Okay

Brent l

Travelled with family
Stayed 1 night in Dec 2023
Response from Lindy on 9 Dec 2023
We appreciate you taking the time to review our property. Hope to see you again soon!

6/10 Okay

Joyce

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were pleasant. Room needed updating. Holes in walls. Doors didn’t close properly. Breakfast was minimal but free. Very bright outdoor lights though while they made me feel safe, also seemed to indicate there were security issues. Looked like prison lights. The bed linen seemed very clean and tucked well
Stayed 1 night in Dec 2023
Response from Lindy on 9 Dec 2023
Thank you for your response. We appreciate your business.

8/10 Good

Blair

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Lindy on 13 Dec 2023
Thank you for taking the time to review our property. We appreciate your business and hope to see you again soon.

6/10 Okay

Katalin

Stayed 1 night in Nov 2023
Response from Lindy on 20 Nov 2023
We appreciate your feedback. Hope to see you again soon.

8/10 Good

Yuccell

Stayed 1 night in Nov 2023
Response from Lindy on 20 Nov 2023
Thank you for your feedback. We appreciate your business and hope to see you again in the future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and the room was clean and comfortable. Was in a quiet area of the interstate.
Stayed 1 night in Nov 2023
Response from Lindy on 19 Nov 2023
Thank you for you feedback we appreciate your business and hope to see you again soon.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lindy on 20 Nov 2023
Thank you for your feedback. We appreciate your business.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to the FSU Miami football game from Indiana with my 2 sons and son in law. Couldn't have been happier with our stay!!
Stayed 1 night in Nov 2023
Response from Lindy on 14 Nov 2023
Thank you so much for the awesome review. We appreciate your business and your feedback. Hope to see you again soon.

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not feel safe here. There appeared to be people coming and going from the room next door, most of the night. Then I was woken up in the morning as they were replacing the roof. I was surprised my car was there in the morning. The staff was pleasant and helpful. Breakfast in the morning was like many offered. I passed, I just wanted to get out of there.
Stayed 1 night in Nov 2023
Response from Lindy on 13 Nov 2023
We apologize for failing to meet your expectations. Please give us the chance to properly host you in the future. We appreciate your business and hope to see you again soon.

8/10 Good

Gillas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2023
Response from Lindy on 10 Nov 2023
We appreciate your feedback and hope to see you again if you are in our area.

6/10 Okay

Russell

Liked: Staff & service
Room had couple areas that should have been cleaned better. Toilet had occasional leak/puddling. Older hotel, could use a face lift. We're putting on new roof which impaired access to room and noise after 8 AM. Breakfast was basic.
Stayed 1 night in Nov 2023
Response from Lindy on 8 Nov 2023
We apologize for not exceeding your expectations. We appreciate your business and hope to see you again in the future.

2/10 Terrible

Francisco

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is under construction. It is having its roof repaired. Debris all over the place. Nails and broken pieces of wood, tar paper right in front of your room. How are they able to still operate. It should be illegal to operate in such disrepair. Power went out in my room and they were unable to fix. Offered to move me to another room. When I tried to ask for a refund they said no because I used expedia to book my room. I called expedia and they won't help with refund. Expedia should be up to date on this issue of hotel conditions. The hotel should not be allowed to operate. I was not injured but I wonder if I should consult an attorney about this matter.
Stayed 1 night in Nov 2023
Response from Lindy on 9 Nov 2023
We are terribly sorry for not exceeding your expectations. We did however inspect your room to find all appliances working properly. We do appreciate your feedback and hope to see you again if you are in our area.