โรงแรมและที่พักในพอร์ตเฮย์วูด

"Quiet area. Perfect location "

"Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it."

"The HVAC controls were confusing- they n the wall or at the unit?"

"Very nice quiet place to stay Enjoyed our stay"

"Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted."

"Room clean. Staff helpfull"

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"Air conditioning wirked properly"

"Awesome up grade and remodeling is great to this hotel. Friendly staff and great breakfast."

"No hot tub. "

"Great little space close to Chesapeake Bay."

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"smelled like cigarettes and marijuana in non smoking areas. person at desk was not polite about charging rooms to accommodate non smokers. cleaning staff was pushy. checkout was 11 and they were pushing us out at 930. will not recommend or stay again"

"Salle à dîner aurait besoin d'être nettoyé. Bon rapport qualité/prix"

"It cooled"

"Very friendly staff"

"There were divets in the floor which felt really weird and wrong. Not sure how to fix but it needs it badly. Curtains have tears in them as well"