โรงแรมและที่พักในโพโคโน เมาน์เทน เลค

"Clean, safe area with Applebees next door."

"When we arrived for check-in we arrived 3 1/2 hrs after the check-in time and our room wasn't even clean. The bed sheets were not changed and the garbage wasn't picked up. The toilet seat had human feces. We notified the front desk and they went out of their way to change our sheets, take care of the garbage left behind and clean the restroom. The front desk staff were very friendly & professional. We were informed by one of the workers that were having issues with the house keeping staff not...

"After we lost power this week, we needed a place to stay. They were very welcoming to our local family. The front desk person was concerned for our inconvenience of having to find a place to stay until our power was restored. The place was clean. Our room was comfortable and very quiet. Next time we have out of town visitors or we need a place to stay we will definitely contact them."

"Nothing to like. The hotel is under construction. The manager was very unfriendly and unprofessional. Could not address a concern about a room issue that needed maintenance. No leader qualities and clearly not a good example with a cigarette in front of her while attending to customers. The internet was poor."

"Amazing"

"Very nice! The people were nice, the rooms were large and clean. Would definitely recommend and stay here again."

"Good stay, but it looks very dated. Other than that, the staff was really helpful."

"Everything was wonderful. Kids had a great time and us Adults too. Very awesome place to visit on a yearly basis. I would've liked to have seen some upgrades to the suites. We had the twin bunk, twin bed and queen suite. I forget the exact name of it but it was a tad dated but nothing too crazy to have to bring up to staff but it was lovely just the same. All that matters the most was the amazing time the kids and us had as a family. All the amenities were used to the fullest. Waterpark and...

"It was the first time a hotel had my room ready and wanted to charge $20man hour for an early check in and was a little disappointed in that. Also was not aware that they only cleaned the room every other day, which is fine if I was made aware of it. Had to call the desk at 12:30 am when to get towels for the next morning, which the girl at the desk was very accommodating."

"We recently stayed for one night. The rooms were clean and well-appointed. We were impressed that there was even dishwashing liquid and dishwasher soap provided (although we did not have to use them). The only item that did not seem to work was the fan in the bathroom, but as we were staying for only one night, we did not bother to report it. The front desk staff was very friendly, and the woman handling breakfast went out of her way to answer some dietary questions we had. We would...

"Rustic facility. Everything was clean. The staff was very helpful and accomodating. We would stay there again."

"Quiet, clean and d comfortable. Easy to get to and convenient to town. We have used them multiple times and never had a bad experience. We'll definitely be there again."

"Humidity in hotel was at least 100%, smelled Moldy and musty in the room. Mold in ceilings and in bathroom. 5 Dehumidifiers were in the first floor hallway alone. The Heater/AC wasn't working properly in our room #105, it was so humid the floor was sticky with moisture and the linens all felt wet, bedding all layers too, even tissues in tissue box. I have asthma, was hard to breathe. I would have left if it would not have been such an issue to get refund from Expedia. So much rust on...

"Comfy Bed Large room"

"Clean and had everything that need: microwave, fridge, parking, clean and hot water. As a bonus Chinese buffet on the side."