โรงแรมใกล้หาดโลส ดิโอเซส, ยะอิซา

"The main pool bar and restaurant was being renovated during our stay. Some guests were advised by their travel agent up front . We were not informed. I contacted Expedia during my stay but have been told that there is nothing they can do. The hotel is a five star which I particularly have been looking at for a while and finally booked as part of a significant birthday celebration. The hotel is beautiful to look at but has no soul. It’s like a library. I wasn’t looking for the equivalent to a...

"Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to...

"Oui au top "

"The staff were excellent. The room was spotless. We had a heavy downpour on or first night which caused a slight issue with our room. The following morning I reported this to reception and she told me she would send up a maintenance man to have a look. Within 15 mins the man arrived and said we will change your room. He left and five mins later reception rang to say they were changing our room.I have to give the staff at reception 10/10 for such a prompt response. caused a slight issue in the...

"Food not the best"

"Servicepersonal sehr kompetent, hilfsbereit und freundlich"

"Very nice and quiet good location "

"Ideal location, near to shops, beach and places to eat out if you would like to. Room was always kept clean and the pool areas were always tidy. Overall a great stay!"

"Hébergement très spacieux, je déplore juste avoiyeu un logement pour PMR du coup tout était particulièrement bas dans la cuisine. Sinon la résidence est superbe dans le style canarien,bien entretenue, le personnel est agréable et le parking un vrai plus "

"Absolutely "

"Très bel endroit avec un accueil au top. Accès facile sur la plage. Le personnel est sympathique."

"Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. "

"Yes"

"The whole place was great"

"Check in staff lovely. Room extremely basic. Walls like paper and next door were up all night and we could hear what they were talking about through the walls. Enamel on bath coming off showing black holes. Beds like rocks. No AC and fan requested was charged for. Thank goodness we were staying only one night"

"Our 3rd stay here and it never disappoints. Clean throughout. Friendly staff. Nice pool with plenty of sunbeds. I especially like that the pool lifeguard removes towels from sunbeds if no one uses them for over 1 hour. Breakfast is good. Plenty of choice. 5 minute walk to the beach. 200 metres from nearest bus stop."

"No issues at all."

"Hotel parfaitement situé. Très agréable. Parfaitement entretenu. Personnel agréable et attentif. Pour les séjours en hiver, il manque une piscine intérieure chauffée et espace Spa (hammam, sauna, jacuzzi) mais ce n'est pas la vocation de ce lieu je pense. Ce qui existe est déjà top. C'est un sans faute !"