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"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"The staff at the premier inn in wrexham was top teir. They went above and beyond in every aspect of customer service. They have gained a couple loyal customers."

"Great staff, brilliant accommodation and good food. "

"Spotless room, excellent staff"

"Room was a good size and clean with everything working. Staff were friendly and helpful"

"Room was great the staff was amazing "

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"Lovely stay and great staff, we had one of the suites which didn’t disappoint! The only complaints I would have is the spa jacuzzi out of use and very tough sleeping pillows! "

"Lovely room free WiFi and smart tv a bit dated but great for money nice view it snowed when we were there and it was so beautiful would stay agin"

"Great find. Would love to stay again in the Summer and explore the grounds. Natalie was so welcoming, helpful, nothing was too much of a problem. Mike/Mick (night porter) was also friendly and helpful. Great view from dining room over the gardens. We had a four poster bed but found it uncomfortable. The bedroom was lovely and the spa bath was great. A short walk to the High Street where there were a number of pubs if you didn't want to stay in the hotel. "

"Great place - lovley ambience and staff"

"Worked for us on our way to south Wales lovely clean hotel "

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"The staff were friendly, welcoming and helpful making our family stay with a young baby stress free and entirely pleasurable. The bedrooms were great as were the facilities particularly the pool and spa area. "

"The gorgeous room, staff, food and service "

"Fantastic hotel "

"Excellent staff, very friendly and helpful"

"Beautiful hotel and surrounding area. Once again room fabulous with great view over the gardens. Palm court restaurant is superb...v nice spa facilities etc."

"Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester."

"Hotel itself and staff all absolute excellent. Room was fantastic, so clean, comfortable and funky design, brilliant. Will be booking Hotel Indigo again when we stay again in Chester "