We put white bed sheets on all our beds in all our rooms.At the check-out, this guest's bedsheet had a very big red stain like he had spilled a special drink on it, i do not know what but impossible to clean it.This guest said this stain was already on it when he checked-in.Funny to hear that..!!So, i charged him 850 bahts for this trouble and of course, i gave him the dirty bedsheet.And yes, i am a white guy..??!!!!I need to mention that the 4 others rooms of this group were perfect at the check-out.

Thank you so much.Seed you next time with pleasure.Gilles, Jane & Alyssia

You were already upset at your arrival because you could'nt check in at noon (check in is a 2 pm according to our policies). Your room wasn't clean yet. What could we do ?You were one more time upset when you wanted to extend your stay and didn't get a cheaper price.Finally, after several hours, you accepted to extend your stay wih the righ price.This morning, before check out, you came and complain again you couldn' t shave yourself at the sink of the bahroom who provide only cold water. (only shower provide hot water). We are in Thailand.At your check out, like in all the hotel in the world, I checked your room if everything was fine. And it was ok !!!!!But you didn't appreciate that and you told me that in a nice way.So, why did you extend your stay if you complained of everything.

very nice from you. You are upset because you checked in with 5 people instead of 4, and of course, we charged you one extra bed. At the check out, bed sheet and bath towels were horribly stained by i don't know what. Impossible to clean them. We charged you only the bathtowels and we gave them to you because it was impossible to use them anymore. No need to say more

I confirm there is a night market at 2 minutes walking from hotel

Do not forget you came in the law season for a price very very very .....cheap. So, of course : no water, no toothbrush, no toothpaste,..... You need to know what you are looking for when you are booking your stay for the price you want.

you are so funny..!!!

merci beaucoup

thanks

Thank you.

thank you

thank you

thanks a lot

merci beaucoup

Merci beaucoup pour votre gentillesse. au plaisir de vous revoir. Gilles

i remind you that you paid a very cheap price for the low season and photo on website show you everything you need to know before booking.

Thanks a lot for your stay.

thank you

thank you so much

So,.....it was good ????

Dear Madam, We put water for free in the room during the day. if you drink it, we don't provide more bottle of water for free. You need to pay extra water, like in all the hotel in the world. Or you wait for the day afterto get some more for free....!!!! About my staff, i will talk to them if they are not friendly at reception. Gilles director

Thanks a lot .

Dear sir, this problem happen sometimes. I fixed it the day after and these bad people left hotel. i 'm sorry for this problem. Gilles director