รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Katherine Ann
28 มี.ค. 2018
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Complication station
This business needs A LOT of work. My poor friends got to the condo a couple hours ahead of us and ran into endless problems. The condo owner was supposed to email me, the booker, with the condo number and code to get in. I never received any such email. The people at the front desk wouldn’t give us their information to contact them so we had to call and wait on hold for an hour to talk to a 3rd party about contacting the owners of the condo just to get in. We finally got the info, went up the 13th floor, only for the code to not work. 40 more minutes on hold led us to find out we were told to go to the wrong tower. So we go to a different tower and the door code wouldn’t work at all. So one more 30 minute phone call about getting the code on the door reset. Talk about a nightmare. This trip was supposed to destress us from school and it started out with so much stress. Once everything got figured out our trip was fine. Gorgeous view of the ocean, great vacation town in general. Will never use Grand Panama Resorts ever again.