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Reviews of Quality Inn Oceanfront

2.5 out of 5
Quality Inn Oceanfront
295 S Atlantic Ave, Ormond Beach, FL

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 610 reviews" "
Rating 8 - Good. 220 out of 610 reviews" "
Rating 6 - Okay. 94 out of 610 reviews" "
Rating 4 - Poor. 46 out of 610 reviews" "
Rating 2 - Terrible. 32 out of 610 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the beach with a view of the sunrise from our room. Super good location.
Stayed 1 night in May 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 2 nights in Apr 2024

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is clean and the sheets are fresh and clean. The beds are extremely comfortable. The property is dated and going through renovations but the perfect place to stay for a night.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall A just the parking was tight,but manageable 👍
Stayed 1 night in Apr 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities
The facility is in the midst of upgrades. Rooms appear to have been refurbished and work is underway for the grounds. Breakfast is still a bag with muffins and fruit but a proper breakfast area has been prepared but apparently not quite ready. We like the atmosphere and plan to return soon,
Stayed 2 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great staff quiet getaway
Stayed 3 nights in Apr 2024

6/10 Okay

Nikunj

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is under repair and renovation. Housekeeper did not come to clean the room for our 2 days stay. Breakfast room was under repair so only carry out breakfast which had very limited options.
Stayed 2 nights in Mar 2024

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, amenities
I liked that the property was right on the ocean. I liked that the room floors were not carpeted. I liked there was a kitchenette with full size refrigerator. I liked that they had a pool. I liked that our room had its own private balcony. I would have preferred an updated bathroom and nicer kitchen cabinets, countertops and appliances. I liked the parks that were driving distance. I would have liked there to have a place to recharge an electric car. Thank you!
Stayed 4 nights in Jan 2024

8/10 Good

Pat

Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff at the front desk
Stayed 2 nights in Jan 2024

4/10 Poor

t

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was construction happening at the property which was ok... but we did find a few roaches in the room..
Stayed 2 nights in Jan 2024

6/10 Okay

Troy

Disliked: Cleanliness, property conditions & facilities
Floors were dirty on arrival. They were short staffed for cleaners and you had to go out of your way to request your room cleaned.
Stayed 5 nights in Jan 2024

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Michael

Stayed 1 night in Jan 2024

2/10 Terrible

Md Fazlay, El Paso

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was good but there was dirt in the floor. The whole building is under construction and still they took the reservation. They should not have done that. There were much more beautiful hotel with this price. Breakfast is nothing, literally nothing.
Stayed 1 night in Jan 2024

10/10 Excellent

hazel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ,clean ,
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for seeing ocean and traveling to places we wanted to visit. Quiet except for waves hitting the beach
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not so good
They didn't tell us before hand that they were doing renovations to the building and we walked into a mess. The room was neat but not clean. We had to buy our own swiffer cause the floors were loaded with sand and we couldn't walk around in bare feet. I know we're on the beach but day one and the floor was very sandy.
Stayed 5 nights in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

JOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Greg

Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

JENNIFER

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms with convenient location.
Outside of building has a older look with areas looking rather rough. However inside room was extremely clean and well kept. Room with a kitchen was on larger size then most. Beds and bathroom were fine. Smart TV was nice for kids to fall asleep to. Proximity to the beach, 3min walk perhaps to the waves, if that, is hard to beat.
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront Ormond Beach on 3 Nov 2023
Hi Tristan,Thank you for taking the time to pen this rather thoughtful review of your recent stay. We're really glad that you and the kids found the in-room amenities satisfactory and rest assured, the exterior of the property, in time, will be just as impressive. On your next visit to the area, do stop by, we'd love to see you.

10/10 Excellent

pam

Stayed 2 nights in Oct 2023
Response from Guest Services, on 3 Nov 2023
Hello Pam,Thank you for your stay and for the positive feedback. We appreciate you and look forward to seeing you again.

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Floors were filthy and the whole place needs to be updated
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

lillian, apopka

Liked: Cleanliness, staff & service, property conditions & facilities
I gave a 4 star rating because property is being remodeled due to last hurricane. My friends and I will come back. Thank you to all the staff there, they did a great job checking in and out. Cleaning staff cleaned our rooms great, Thank you!
Stayed 2 nights in Sep 2023

10/10 Excellent

lillian, apopka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling this property, that`s why i only gave 4 stars. We will be back to stay with our friends that we came with. The staff were very very nice! Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
We had the absolute best time here, check in was a breeze. Front desk staff was very friendly. Our oceanfront room was so amazing had a kitchen 2 double beds and a little living room. We absolutely loved sitting on yhe balcony watching and listening to the waves. They are doing renovations, but nothing bothered us. Pool was great and they had access to the beach. Thank you, we will be back!
Stayed 3 nights in Sep 2023
Response from Guest Services on 5 Sep 2023
Hello Candy,Thank you for sharing this glowing review with future travelers and telling all, what a wonderful stay you had. It's so great to know that you enjoyed the amenities available in your oceanfront suite enhanced by the calming effects of the Atlantic ocean. On behalf of the entire staff, you are welcome back anytime.

10/10 Excellent

blair

Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2023

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in transition/rebuilding and upgrading. I do not know if this was storm damage related or updating an older property. That being said, for a budget -friendly stay, our beds were comfortable, the room was fine, and the staff were friendly and accommodating (ran out of coffee a couple times and the staff made fresh right away with a smile). The access to the beach and pool were easy and convenient. There is a "common" area where it is nice to sit beachfront and unwind before bed. Oh, and parking was free and plenty of it, so that's a bonus.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no complaints with our stay. We love staying here and can't wait to come back out!
Stayed 2 nights in Aug 2023

6/10 Okay

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the young lady was very nice. I asked her about being able to get coffee because I get up early around 5 or 6 am. She explained that breakfast was not put out until 7 am. I told her all i wanted was to be able to get a cup of coffee. She said coffee would be available. Well, other desk clerks were rude and not friendly. We found out later rhere was no hot water for the shower because of a break. We went to the pool and to be honest it wasn't safe to swim in. We found out that the gentleman who takes care of it slipped and hurt his back. We were also encouraged to only expect room service like we received in our own homes. They would certainly do room service each day but they really hoped we wouldnt. We weren't told of the remodeling project going on either. They worked at night because of the heat during the day. They kept me awake one morning past 2:30 am. So there was our stay...
Stayed 5 nights in Aug 2023
Response from Guest Services on 16 Aug 2023
Greg,On behalf of our team please accept our sincere apologies for failing to exceed your expectations. Your concerns have been shared with management and will be used as training opportunity for our newer team members. We appreciate your business and hope for another opportunity to provide you with excellent service in the future.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Services on 16 Aug 2023
Thank you so much Elizabeth! We're so glad you had a wonderful stay.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were great. The view from our room was excellent.
Stayed 2 nights in Jul 2023
Response from Guest Services on 16 Aug 2023
Thank you for your review Victoria. We're thrilled that you enjoyed your stay and hope to see you again when next you're in the area.

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They going through renovations and didn’t have much breakfast but close things by to go eat at over all I’ll be back absolutely amazing
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Amenities
Absolutely loved our stay here. Will definitely be back
Stayed 2 nights in Jul 2023
Response from Doug on 31 Jul 2023
Nicole,Thank you for taking the time to complete our online survey. We hope to see you again soon!Sincerely,

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities
The advertisement said oceanfront and breakfast. Which neither was true. I couldn't complain because the phone wae broken. I went to the front office to complain. Which know one reached out to me to help me. I wouldn't recommend this place to anyone.
Stayed 1 night in Jul 2023
Response from Doug on 24 Jul 2023
Michelle,Thank you for taking the time to complete our online survey. Your feedback is important to us and we will use it to ensure our future guests are as comfortable as possible. We appreciate you patience while we enlarge the breakfast area. We look forward to its completion so we can once again serve the hot breakfast.We hope to see you again soon!Sincerely,

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
David did a superb job greeting at the front desk! He took time to share local tidbits for restaurants and gulls, etc. Rooms in state of remodel and upgrade. Very clean. Loved the suites with kitchen/dining and separate bedroom with two queens. Bedding very comfortable. Though described "ocean view" the room overlooked a parking, and the beach was distant but you could see some blue. Other guests were families, very quiet and considerate. From the bedroom, there was road noise from front street. Beach access convenient and in a nice area. Ormond does allow vehicles on the beach. Enjoyed my stay.
Stayed 1 night in Jul 2023
Response from Doug on 24 Jul 2023
Tracy,Thank you for taking the time to complete our online survey. Your feedback is important to us. We hope you can come again soon!Sincerely,

8/10 Good

Marketa

Stayed 6 nights in Jul 2023

6/10 Okay

Torri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Doug on 20 Jul 2023
Torri,Thank you for taking the time to complete our online survey. Your feedback is important to us and we will use it to ensure our future guests are as comfortable as possible.Sincerely,

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of security cameras
Stayed 1 night in Jul 2023
Response from Doug on 18 Jul 2023
Alan,Thank you for taking the time to complete our online survey. Your feedback is important to us.We hope to see you again soon!Sincerely,

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay very much. Will come again.
Stayed 1 night in Jul 2023
Response from Doug on 17 Jul 2023
Joan,Thank you for taking the time to complete our online survey. We hope you will come again soon!Sincerely,

6/10 Okay

Tara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They had construction going on and the room I thought I booked was not the room I got we picked it due to the tub and shower doors instead we got a regular rub with a rusty shower head.Their parklot needs work it is very confusing and space are super tight.
Stayed 5 nights in Jul 2023
Response from Doug on 17 Jul 2023
Tara,Thank you for taking the time to complete our online survey. Your feedback is important to us and we will use it to ensure our future guests are as comfortable as possible.We appreciate your patience during our renovation.Sincerely,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Doug on 17 Jul 2023
Jose,Thank you for taking the time to complete our online survey. We hope you will be able to stay with us on your next visit to Ormond Beach.Sincerely,

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, staff & service
Very nicely situated. On the beach. Restaurants and shopping very near
Stayed 3 nights in Jul 2023
Response from Doug on 14 Jul 2023
Thierry,Thank you for your feedback. It is important to us and we will use it to ensure our future guests are as comfortable as possible.Sincerely,