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"We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!"

"We cannot recommend this place more! An amazing stay! The staff was incredibly kind and the amenities were amazing as well! Prior to arriving they offered a free bus pass to get around town and that was one of the best features yet! It helped us getting around with ease, especially to and from the train station. The restaurant that is attached to the hotel is also amazing! Could be some of the best risotto I’ve ever had! If you’re looking for a perfectly clean, kind, and helpful place to...

"Lovely hotel. Definitely enjoy dinner on the terrace at their restaurant and tour the castle museum."

"The hotel is located in a great place. Thun is a gem The staff was extremely helpful. We will be back."

"Uniquely quirky with Cowboy bar theme. Staff very nice, obliging to every request. Excellent food, buffet breakfast and Texmex dinner. Located next to busy main road roundabout with 24 hour noisy traffic, which you have to get used to over your stay. Reception staff need to inform guests of requirement to be quiet after 22.00, which is a Swiss regulation."

"Wonderful property just outside of Bern. Very clean and comfotable room. We had a huge balcony on 3rd floor room. Staff super helpful on how to get to places by public transportation- tons of buses and trams. Food at hotel restaurant was very good, but pricey compared to other cities in Europe. Defintely great hotel for the price."

"Avoid this hotel. It’s located on a steep uphill, making it very difficult to reach if you’re traveling with multiple suitcases or young children. The elevator wasn’t working, so we had to carry all our heavy luggage up to the top floor. The room had no air conditioning. It was extremely hot, and opening the windows for fresh air only filled the room with bugs. For the exorbitant price they charge, this hotel isn’t worth even 10% of the cost. I would not recommend staying here."

"Great location, traffic was a little loud in the evenings "

"Incredible view from our balcony! Enjoy our stay and sunset!"

"Nous avons passé un excellent moment au spa de l’hôtel c’était très reposant. L’hôtel est raffiné et magnifique, la Lounge est confortable et donne envie de s’y installer pour lire ou bavarder tranquillement. La chambre était spacieuse et bien pensée. Nous avons bien aimé"

"It was a very relaxed atmosphere, the staff were kind and respectful to English speaking guests, all guests. The property is beautiful by the lake. It was quiet and relaxing. We loved it!!"

"Beautiful hotel, very clean, with a good breakfast, and it’s located on the lake beach. The only issue with the hotel is that it doesn't have air conditioning."

"This hotel was excellent"

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"

"On a eu un problème avec le bouchon de l'évier de la salle de bain. Il est rester bloqué et le staff n'est venu le débloquer que 24h plus tard... autrement c'était un bon hotel"