การตอบกลับจาก Customer Service วันที่ 17 เม.ย. 2024
Margery, it is pleasing to hear that your stay at Fairfield Inn & Suites by Marriott Ocala was enjoyable. We strive to ensure every guest has a fantastic experience, and it sounds like we hit the mark with your visit. Thank you for taking the time to rate us, and we hope to welcome you back soon.
Just what you need when traveling. Someplace quiet, clean, and safe. The staff was very kind and attentive as well.
James
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Customer Service วันที่ 6 เม.ย. 2024
James, thank you for your kind words about Fairfield Inn & Suites by Marriott Ocala. We are delighted you found your stay peaceful, impeccably maintained, and secure. Praises for our attentive team members bring such joy to us all. We hope to welcome you back soon on your next journey. Safe travels!
Quiet, safe, clean, comfortable, great breakfast… perfect!
Jessica
เข้าพัก 1 คืน, มีนาคม 2024
8/10 ดี
Nancy
5 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Comfortable beds. Convenient location. Clean pool. However the room faced the interstate highway and was noisy. The whirlpool jets were not functioning well. The breakfast, while generous, was not particularly healthy. Lots of high fat and starchy foods.
Dear Guest, My staff and I would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 5. So happy to know that you enjoyed your stay. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay. Again we thank you for your feedback and we hope to host you again.
4/10 แย่
robert
18 ม.ค. 2024
robert
เข้าพัก 1 คืน, มกราคม 2024
10/10 ดีเลิศ
DaNajah
11 ม.ค. 2024
DaNajah
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก RP วันที่ 13 ก.พ. 2024
Dear Guest, My staff and I would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 5 So happy to know that you enjoyed your stay. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay. Again we thank you for your feedback and we hope to host you again.
10/10 ดีเลิศ
Loyda
28 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Very clean
Loyda
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก RP วันที่ 13 ก.พ. 2024
Dear Guest, My staff and I would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 5. So happy to know that you enjoyed your stay. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay. Again we thank you for your feedback and we hope to host you again.
Nice clean and comfortable rooms. Only issue is very close to i75 and disturb by the road traffic. Rest very nice staff clean environment and comfy fresh served breakfast.
Abdul Rahman
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก RP วันที่ 13 ก.พ. 2024
Dear Guest, My staff and I would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 10 So happy to know that you enjoyed your stay. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay. Again we thank you for your feedback and we hope to host you again.
The property is in need of a serious remodel! Rooms are poorly lite with a heavy smell of mildew/mold. Our room faced the highway, which keeped us up all night!
Just stayed one night on way to Tennessee, room was very nice and we enjoyed our stay!
Terry
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก RP วันที่ 13 ก.พ. 2024
Dear Guest, My staff and I would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 8. So happy to know that you enjoyed your stay. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay. Again we thank you for your feedback and we hope to host you again.
This place was a true bargain for the price. It was fantastic! Very nice and clean. Modern rooms with lots of charging docks, too! And the breakfast was awesome with lots to choose from and a very friendly staff!!! Would stay again!
The only reason we booked this placewas for the kids to swim. Well the pool was under construction and no where was it indicated on the web sit that the pool was closed or we would have gone somewhere else. The front desk was no help in that regards. They just kept staying that it was on the website, which it wasn't and I did show them that fact. Gave me a card to call manager but said manager wouldn't be in till Monday. We were only staying till Sunday. On top of all that the room smelled liked it was full of mildew and the carpet was damp. We all woke up with stuffy noises and runny noses. The stairways had garbage and ledt clothing in them. Not a place we will ever be staying in again.
Dear Guest,, The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback. Hope that means that you will choose to stay with us again in the near future, as we would be more than delighted to have you back and share another wonderful stay.. Again we thank you so very much for staying with us and we appreciate your feedback and also the huge rating that you have given us.
6/10 พอใช้
M.
25 ต.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Old and musty.
Very old and musty. Glad I could open the window. Nice people, nice breakfast.
M.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Services วันที่ 29 ต.ค. 2023
Dear Guest,,The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback. So happy to know that you enjoyed our breakfast.Hope to see you again soon..
8/10 ดี
David
เดินทางกับครอบครัว
23 ต.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Nice place. Very good breakfast.
David
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Services วันที่ 29 ต.ค. 2023
Dear Guest,, The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback. So happy to know that our friendly staff made sure you had a comfortable stay. Hope that means that you will choose to stay with us again in the near future, as we would be more than delighted to have you back and share another wonderful stay. .
Dear Guest,The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback. So happy to know that our friendly staff made sure you had a comfortable stay. Hope that means that you will choose to stay with us again in the near future, as we would be more than delighted to have you back and share another wonderful stay.Again we thank you so very much for staying with us and we appreciate your feedback and also the huge rating that you have given us.
2/10 แย่มาก
Carol
22 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Skimpy breakfast small outdated rooms
Carol
เข้าพัก 1 คืน, ตุลาคม 2023
10/10 ดีเลิศ
Leslie
19 ต.ค. 2023
Very good place to stay
Leslie
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Services วันที่ 29 ต.ค. 2023
Dear Guest,The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback.We would be more than delighted to have you back and share another wonderful stay. Thank you so very much for staying with us and we appreciate your feedback and also the huge rating that you have given us.
Dear Guest,,The staff here would like to thank you for staying with us at Fairfield by Marriott in Ocala, FL We thank you for taking the time and sharing your feedback. Hope that you will choose to stay with us again in the near future, as we would be more than delighted to have you back and share another wonderful stay. Again, we thank you so very much for staying with us and we appreciate your feedback and also the huge rating that you have given us.
Very good Hotel, an excellent option to choose in Ocala, the best breakfast we ate, and the tub was really relaxing.
Jose Luis
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Services วันที่ 13 ต.ค. 2023
We would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 10.. So happy to know that you enjoyed your stay and that our hotel’s breakfast and hot tub was awesome. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay.
8/10 ดี
laurel
6 ต.ค. 2023
laurel
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Services วันที่ 13 ต.ค. 2023
Dear Guest, We would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating 8/10.We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay.Hope to see you again so we may make this a 10/10..
The staff are very nice. Very helpful. The room was good.
Angela
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Services วันที่ 13 ต.ค. 2023
Dear Guest, We would like to thank you for staying with us here at Fairfield by Marriott in Ocala, FL. We appreciate you for taking the time and sharing your feedback and most of all a huge thank you for the big rating of 4/5. So happy to know that you enjoyed your stay and that our hotel’s staff and room were awesome.. We are in hopes that means that you will choose to stay with us again on your next visit, as we would be more than delighted to have you back and share another wonderful stay.
6/10 พอใช้
Ann
23 ก.ย. 2023
Ann
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Services วันที่ 17 ต.ค. 2023
Good morning,We thank you for your review. If there is anything else we can assist you with please feel free to contact us directly.safe travels
The physical building and room was nice. We stayed for 3days but only had 2 washcloths; unable to get more. The room was supposed to be handicap accessible but there was only one grab bar by the shower. No grab bars by the toilet and the toilet was not the elevated one for handicap people.
Shirley
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Services วันที่ 12 ก.ย. 2023
Thank you for your review, we will address this situation with the staff.We apologize for not having enough products available during your stay. Hope we do better for your next stay.Safe travels.
We were given a room on the side that was right next to I75. The truck traffic was extremely heavy all night long and obnoxiously loud. The motel was not even close to 1/2 full so this had to be complete indifference on the staffs part. I am sure they know this is a problem, and should have let us know or placed us in a less noisy area. I got a horrible night's sleep as a result. My confidence in Fairfield has been shattered after good results before now.
Robert
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Services วันที่ 12 ก.ย. 2023
Mr. Robert,We sorry your stay was not a pleasant one.Maybe, in the near future you can give us another chance for a better stay.Safe travels.
Enjoyed our stay very much. The staff was very friendly and helpful. Everything was very clean and the pool & hot tub were great. The breakfast was good and offered several choices. The only downfall is the highway is very noisy close to the pool and traffic is heavy in the area. It is very convenient to everything and Silver Springs isn’t too far away. I would definitely stay here again. Thank you to everyone there who made our stay so pleasant.
Jeannie
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Services วันที่ 12 ก.ย. 2023
Thank you, Jeannie, for the wonderful review.We are so glad you had a great stay, except for the highway built behind us.Hope to see you again soon.
10/10 ดีเลิศ
Artis
เดินทางเป็นกลุ่ม
17 ก.ค. 2023
Front desk clerks are awesome
Artis
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Services วันที่ 12 ก.ย. 2023
Thank you, Artis for the wonderful review, we will share this with our team.Hope to see you again soon.