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It was really amazing experience. Friendly environment and an excellent location by the beach on lake Kivu. Very clean with many amenities, including fast internet.

Home away from home

The manager of the hotel was extremely helpful, I am a wheelchair user and he showed me two different types of room so I could choose which was more suitable for me. The entrance to the hotel is not wheelchair accessible but once inside the hotel the ground floor is level access. The food at the hotel was also much better than anything we sampled elsewhere and we ate all our meals there as a result. There was some noise from exercises taking place on the beach but in the hotel itself there was...

This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for.

great place

Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...