Search Hotels in Nusajaya, Gelang Patah

"Room is big and clean. Staffs are friendly and always ready to help."

"Good food clean room."

"As usual. The fridge is not cold at all. Had been giving the same feedback many times but don’t think hotel management will do anything about it. Window cover with dusts. WiFi is not working on the last day 6/May/26. Amenities is good with shopping, cinema and many eateries "

"We really enjoyed our stayed here at Sheraton JB. All the staffs services were excellent. We had a twin bedrooms and King bedroom adjourned together. The rooms are spacious and the beds are comfortable. We also had the buffet breakfast for both days. Just a little suggestion on the Nasi lemak rice can have some improvement."

"All facilities like shopping & dinning are nearby. Great on time savings"

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"

"Generally, all that could be done well was done well. No complaints"

"The price and clealiness are not comparable "

"Fully paid for room in hotels.com. At counter for check in on 8pm on 01May26. Wait for 2hours no room available with heavily over booking and crowds of people in lobby waiting for rooms. Decided to seek PlanB at this late hour after 10pm. Request for cancelation and refund through hotels.com. No acknowledge receipt was Issued to us. We left to find alternative accommodation with the understanding that we will be refunded by 12noon on 02May26 but no payment received."