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Novotel Bali Nusa Dua

4.5 star property
Luxury resort with full-service spa and private beach

Choose dates to view prices

Photo gallery for Novotel Bali Nusa Dua

Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Creator video
Daily buffet breakfast for a fee
Breakfast, lunch served; local and international cuisine, pool views
Deluxe Twin Room, 2 Single Beds, Balcony, Pool View | 1 bedroom, minibar, in-room safe, desk
Located on a white sand beach, Novotel Bali Nusa Dua offers a luxurious retreat with 18 holes of golf, a beach bar, and sun loungers. Unwind at the InBalance Spa or stay active with yoga classes and fitness sessions at the 24-hour gym; enjoy dining options like The Square restaurant or grab a coffee at the coffee shop/cafe. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is ฿2,477
฿2,998 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, Balcony

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 130 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, Private Pool

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 225 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms, Private Pool

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms, Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 275 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 Double Beds

View all photos for Suite, 3 Bedrooms, Terrace

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms, Terrace

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 9
  • 3 King Beds and 2 Single Beds

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About the area

Map
Jl. Pantai Mengiat, BTDC Complex, Nusa Dua, Bali, 80363

What's nearby

  • Bali National Golf Club - 3 min walk - 0.3 km
  • Bali Collection Shopping Centre - 10 min walk - 0.9 km
  • Geger Beach - 13 min walk - 1.1 km
  • Nusa Dua Beach - 17 min walk - 1.5 km
  • Bali Nusa Dua Convention Centre - 2 min drive - 1.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪Waterfall restaurant - ‬8 min walk
  • ‪Tropical Restaurant (Seafood & Grill) - ‬9 min walk
  • ‪Kenja - ‬9 min walk
  • ‪Nyoman's Beergarden Restaurant - ‬10 min walk
  • ‪Kampung Bule Restaurant - ‬8 min walk

About this property

Novotel Bali Nusa Dua

Luxury family-friendly resort near Nusa Dua Beach
You can look forward to a beach bar, a poolside bar and a corner/local shop at Novotel Bali Nusa Dua. This resort is a great place to bask in the sun with a nearby private beach, beachfront dining and sunloungers. Indulge in a facial, a body wrap and a massage at InBalance Spa, the on-site spa. The on-site local and international cuisine restaurant, The Square, offers breakfast, brunch, lunch, dinner and a poolside location. Yoga classes and fitness classes are offered at the 24-hour gym; Novotel Bali Nusa Dua also has a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 168 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 800 metres
  • Free beach shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 220,000 to 220,000 for adults and IDR 110,000 to 110,000 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 2.28 Beach Club
  • Gourmet Bar
  • Pause Cafe
  • The Square

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,239 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Gravel flooring in public areas
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 220000 to 220000 for adults and IDR 110000 to 110000 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Bali Hotel Nusa Dua
Bali Nusa Dua Hotel
Hotel Novotel Bali Hotel
Hotel Novotel Bali Nusa Dua
Hotel Novotel Bali Nusa Dua Hotel
Hotel Novotel Nusa Dua Bali
Novotel Bali Nusa Dua
Nusa Dua Bali
Nusa Dua Bali Hotel
Nusa Dua Hotel
Novotel Bali Nusa Dua Hotel
Novotel Bali Hotel
Novotel Bali
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Resort
Hotel Novotel Bali Nusa Dua Hotel Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Nusa Dua Nusa Dua
Novotel Bali Nusa Dua Resort Nusa Dua

Frequently asked questions

Does Novotel Bali Nusa Dua have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Novotel Bali Nusa Dua?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Bali Nusa Dua on 28 Nov 2025 start from ฿2,477.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bali Nusa Dua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Bali Nusa Dua?

Self-parking is free at this property.

What time is check-in at Novotel Bali Nusa Dua?

Check-in begins at 2 PM.

What time is check-out at Novotel Bali Nusa Dua?

Checkout is at noon.

Does Novotel Bali Nusa Dua provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 385000 per vehicle applies.

Where is Novotel Bali Nusa Dua located?

This family-friendly Nusa Dua resort is located in BTDC, within 1 mi (2 km) of Bali National Golf Club and Nusa Dua Beach. Mengiat Beach and Bali Collection Shopping Centre are also within 1 mile (2 km).

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Novotel Bali Nusa Dua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 788 reviews
Rating 8 - Good. 316 out of 788 reviews
Rating 6 - Okay. 91 out of 788 reviews
Rating 4 - Poor. 30 out of 788 reviews
Rating 2 - Terrible. 16 out of 788 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, staff were amazing relaxing area
Stayed 5 nights in Jun 2025

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kids friendly, had all the amenities and was very relaxing to spend the vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sameera

Liked: Amenities
The outdoor areas and pool. Lovely local shops a Ned friendly vs staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Lovely grounds & rooms with excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, and the fact it’s next to the Bali National Gold Club where we played golf. Rooms were large and luxurious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, will defiantly stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Taylah Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so lovely and couldn’t have helped more. Wasn’t a fan of the bath/shower as it was a bit hard to get in and out of and an old shower head.
Stayed 6 nights in Jun 2025

10/10 Excellent

Eko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The first time at Nusa Dua

First time in this hotel, turns out we have wonderful time and memory in this hotel. Definitely we will be back! Love the beach and the environment!
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nine property, lower end of 5 star, tired in places but lovely pool, big rooms and lovely gardens, great location.
Stayed 8 nights in Feb 2023

10/10 Excellent

Tracy Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Spotlessly clean. Good location. Food expensive compared to outside, but good. Only ate two meals there for convenience.
Stayed 10 nights in Jul 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room wasn’t as good as previously, room was dark and positioned in the back of the property despite booking it in January (10 months ago ) staff were brilliant and very kind
Stayed 5 nights in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, modern and clean

Amazing hotel, clean and modern facilities. Great pools and nice food at the buffet. Buffet dinner offered 3 times a week, otherwise, menu a la carte. Mini club for kids and shuttle for the beach each 15 minutes. Walking distance to restaurants and souvenirs shops.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Food really awful, private pool cold and in the shade all day.
Stayed 8 nights in Jun 2022

6/10 Okay

Sheila

Liked: Staff & service
Rooms require a lot of maintenance. The food options also need to be reviewed.
Stayed 7 nights in Aug 2022

10/10 Excellent

JUN YI

Liked: Cleanliness, staff & service
Friendly staff, good service and clean environment. Property equipment is out of the date
Stayed 5 nights in Apr 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A one stop shop for a peaceful and quiet holiday that one would expect from a five star hotel. Did not like why there was no ceiling fan in rooms?
Stayed 7 nights in Nov 2023

6/10 Okay

Van Phuc

Disliked: Cleanliness, staff & service, property conditions & facilities
Service and hotel not deserved for a 5star resort.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in Sep 2024

6/10 Okay

Vishal

Disliked: Amenities
Location is good and majority staff are good and friendly. The pool is really good and the beach was also great. Buffet breakfast is good as there was something new everyday. Check in was from 2pm and our room was not ready even though we arrived around 11pm. Seems like to there is a massive sewage system issue as all the area around the toilets stinks. Drinks are usually warm as the fridges don’t seem to be working well.
Stayed 7 nights in Dec 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
We had pool view room which carries a bit of noise, but didn’t worry us. The grounds are beautiful, pool is great and deck chairs fill up early. Bottom level pool is quite a big step to get in it if. room is very dated and smells at times (musty type sewer smell). Serviced every day which is great for fresh towels and more needed toilet paper! Staff are absolutely beautiful, pool side service especially, we loved Yuda & Yuka who were so cheerful and thoughtful & great to chat to. Food was ok at restaurant, Pause cafe was better. Good walking access from rear of hotel to convenient stores, laundry service, cheaper massage/spa’s. Walking distance from front of hotel to other restaurants and street markets. Staff easily arrange taxis if needed. The Accor membership if worth buying for food/drink discounts, we had family of 4, so $150AUD outlay is worth it The beach club is a bit disappointing, toilets, not very nice. The beach itself had a bit of rubbish washed up but overall a nice, day. very strong current to swim in. Free shuttle back-and-forth was great and went every 15 minutes.
Stayed 10 nights in Sep 2024

6/10 Okay

Prasad

Liked: Staff & service
Disliked: Amenities
Huge property but not well-maintained. 1) no USB charging ports only two ports in the two-room suite got one multi plug charger (from hotel on refundable deposit fee) then used our plug to charge phones. Huge issue if you have multiple phones and other devices like smart watches too. 2)The kids club was just for namesake half the toys were broken, there was foosball table that didn’t work n few ride along cars n other stuff. 3)The breakfast buffet was okay had western local n the Indian (not the same as Indian) tasted like it was going thru a budget cut. Three restaurants but all had almost same menu. 4)Had booked the hotel as it had a pool with the room but it was a rather small splash pool and it wasn't even clean, leaves kept falling off the roof n cobwebs on the statue pouring water into it. 5)They said it was a functional kitchen but no microwave if you want to rent one they’re happy to for a price. All in all book elsewhere if you want value for money spent 5star just for name.
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful place to stay! From arrival all the staff were so incredibly lovely and helpful especially with our three kids age 5 and under. Room was very big and spacious and always immaculate, the cleaning crew did such a wonderful job and left a beautiful set up for my birthday it was truly special! Plus a beautiful slice of cake delivered on my birthday. Kids club was fantastic all the kids loved it! Food at buffet was great and ranged changed daily, pool was fantastic and always seats to sit on! Great location to, super close to other food and markets and out the back entrance great massages and circle k. Amazing place to stay!
Stayed 10 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very relaxed friendly atmosphere.
Stayed 6 nights in Sep 2025

8/10 Good

Venice

Liked: Cleanliness, staff & service, amenities
We got the room with pool and it is on the ground floor, lots of ants attracted to the fruits or sugar packet for coffee. The shower is not easy to adjust and water splashes every where. It is very large space and the pool area is nice. Hotel room need to be updated but otherwise ok.
Stayed 2 nights in Sep 2025