โรงแรมที่มีสระว่ายน้ำใน นอร์ดลีย์

"Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty...

"Staff were very helpful. The hotel is not as advertised on the website. It is tired and needs some tlc. Bed sheets were stained so need new ones buying. "

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"Great stay"

"Lovely old elegant mansion come hotel, maybe a little in need of some attention but overall a great experience, I would recommend it to friends and family. "

"We were made to feel as though we didn't belong there and it was all due to the colour of our skin.It wasn't what they said it was how they acted. "

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was...

"Great Stay. Staff are excellent. Location is ideal. Restaurant was very good."