"The hotel refused the check-in. I booked the hotel for 1 night for my friend. My friend is 18 years old and she had no problem check in other hotels before. But this time the Sabuy Best Hotel refused her check in and said it was because she was not 19 years old yet ( she was 18 at the time) with a very rude and angry voice to my friend. Of cause there was no refund or any gesture of being friendly (minimum requirement of hospitalisation industry) from the hotel. First time I am giving a hotel 1 star review because in deed they deserve it! "
"Nice renovated room and modern building with lots of glasses allowing sunlight through. Staff are nice and friendly. Free bike rental for cruising along the lake. Interesting to see lots of anglers fishing there. Nice town"
"everything was as shown on the website, which is rare. the place was immaculate and the staff could not have been better. so friendly and helpful even though i could not speak any Thai. it was great. if i come back to Phayao i will definately stay there."
"The hotel was comfortable but basic. No tea/coffee facilities in the room, just in the common areas. Free buffet breakfast included was basic - advertised testaurant was only open for breakfast.
Hotel was in a quiet area but I think they were doing some renovations as there was a lot of hammering and banging during the day."