"I requested more towels and toilet paper several times, it was never brought to me. My ac waa not working and it was uncomfortably warm, I had to request 4 times before someone came to check it, it was fixed but stopped working again during the evening. In the morning, I called again to request someone come look. No one came. I went downstairs to the desk, complained that no one had ever brought the items, manager (Rocky), stated that items aren't brought to the room, that I would have had to come down to request them. I stated that was not specified during check in. He had a terrible attitude, I asked for a partial refund due to being the majority of my stay. Rocky said, no, contact Expedia. I commented on his poor attitude and stated I'd never recommended this hotel to anyone. He stated "good, we don't want people like you staying here anyway". Breakfast only consisted of yogurt and bagels, should be advertised perhaps as continental breakfast. I would like a refund."