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"The hotel gives a dirty feel. The staff is rarely there. I couldn’t sleep thinking about bed bugs. I’m sorry if this is too blunt. But at $280 a night I’d expect a little more. Unfortunately, not many choices for family hotels in Saugatuk."

"The staff were very helpful and friendly. The entire property was very well maintained and the room was exceptionally clean. The bed was comfy and the shower was great. Towels were of great quality too. Perfect place to stay!"

"Clean and friendly. Conveniently located to most local attractions."

"We loved our stay and will definitely return!"

"Stayed two nights. Room was very clean….nice shower. Breakfast was a continental+ ….. waffles, oatmeal, fresh fruit and juices, toast and bagels, cereal, etc. 24 hr coffee available. Lots of restaurants around, a Meijer and Target if you need anything. Inside pool and exercise room. Would stay here again…"

"The porch swing was 10/10"

"Amazingly relaxing. Great property."

"pool needed cleaned but not horrible and the breakfast was a little skimpy but over all a good stay"

"When we arrived, one of the rooms was not made up. The beds were stripped and the bed linens were piled on a desk. The clerk at the desk apologized and gave us a free upgrade to a room with a king size bed. Talk about great customer service! This is the third year we have stayed at this Fairfield and we will definitely be back next year! The free breakfast was also fantastic. The variety of food provided would have easily cost $20 or more at a restaurant."

"Entire building was so clean and taken care of. Beds were comfy and shower was great. Nice area as well. Coffee was so good, and breakfast was ok. The pool is very small, but that’s the only Thing we weren’t super thrilled about."

"I was very pleased with this hotel! Everything we saw was clean and set up well. The handicap accommodations in our room were the best I’ve ever seen. The desk staff were all friendly and helpful. If ever I’m back in the area I will use again."