Two out of three mornings the coffee machine on my floor (six) was dysfunctional, and the third only one of the two units would make anything- ristretto. In three days, the housekeeping never brought a second roll of TP. The hotel charged a ridiculous $25 "destination fee" not mentioned when I reserved. Valet parking was more than any large city I have stayed in- $55 per night, and on departure it took almost 25 minutes to get my car. The front desk staff and drugstore staff and bar staff were all capable and a pleasure to work with, but the bar had a very limited selection of rums. I very much liked the soda machine at the coffee station and the availability of a good sized freezer below the ice bin.