Our toilet was plugged up. They sent someone to unplug it but it just plugged up again. The front desk brought us a plunger and rubber glives and told us that we would have to unplug it ourselves. We tried but it didn’t work, also our room phone did not work so we couldn’t get a wakeup call. The connecting roon was unoccupied so we asked if we could have access to that room just to go to the bathroom, we were told absolutely not, so at 10:30 pm we had to pack up our room and move to another room. We had a very early appointment and didn’t get to sleep until midnight.