"The hotel was very well maintained, and the staff was extremely friendly, helpful, and attentive throughout my stay. They were happy to bring my luggage to my room, arrange a taxi, and provide directions whenever I needed help getting to my destination.
The massage was excellent and very relaxing, which was a wonderful addition to the stay. The room was clean and comfortable, and the breakfast buffet at The Glass Court was delicious, with a great variety of choices.
The only downside was the laundry. When washing clothes at the hotel, they took quite a long time to dry, and some items still needed to be laid out to finish drying.
Overall, I had an excellent stay and would definitely stay at this hotel again if I visit Shinjuku in the future. The friendly staff, clean accommodations, relaxing massage, and delicious breakfast made for a very enjoyable experience."