โรงแรมและที่พักเมอร์เรียตา ฮอทสปริงส์

"Clean facility, friendly staff and the contiental breakfast offered a good variety of juices and food."

"The lady at the front desk was very helpful and she was able to get the room ready before the 3pm check in time. We had a wedding to attend and checking in early was extremely helpful."

"The staff was always friendly and courteous. The room was clean and breakfast was a nice convenience."

"No me gustó las habitaciones muy antiguo todos los muebles,la cama no cómoda la iluminación horrible la tina muy vieja ,las mesas de noche peladas viejas y para el nombre del hotel me esperaba algo moderno pero estaba muy mal todo lo relacionado con la habitación"

"The hotel was a bad condition, dirty and beat up. The walls were all damaged and the room in terrible shape. The first room I got, was covered in ants and the curtains were gross and dirty."

"My wife and I felt accommodations did not meet basic comfort expectations, as the beds were highly uncomfortable. This might be because we are not used to very soft beds. While I initially extended my booking by an additional day, I requested to cancel this extension the following morning. I was informed that a refund was not possible due to a 48-hour notice policy; however, applying this policy to an extension made less than 24 hours prior is unreasonable. Other than these two issues the staff...

"Everything was good for the most part, but there was a coffee spill in the bathroom. There were no face towels, no hand towels, no rug for the shower. Only two bath towels in the bathroom."

"Easy check in. Breakfast was good. Room very clean and comfortable."