Search Hotels Near Mount Carmel Hilliard, Columbus

"This property needs an upgrade!!! The carpet and furniture was VERY old! "

"Clean, nice! "

"The whole hotel was dirty. When we got there, my husband used the main bathroom. The toilet seat was ripped off, the trash can was full & it was dirty. The elevator had drops of fresh half & half in the ground "

"Everything was clean and comfortable. Overall great experience!"

"The staff were very helpful after me and my family came in late. Other than the elevator not working I have zero complaints me and my family had a great time!!"

"Our room was spacious and comfortable. Didnt like the configuration of the sink (tap didnt extend out into the sink enough). Breakfast was good but missed the fresh oatmeal we had had at a another Hyatt place in Atlanta (one reason we both this hotel). Very friendly and helpful staff. One big negative is that the hotel is next to a highway so noisy at night. The windows are not soundproof. "

"Yes it was very nice. The perfect temperature!!"

"Good stay, amenities were nice. Surrounding area had a mall and different restaurants to walk around and shop. Plus only 20 mins away from downtown "

"The property was very old and in a lot of disrepair. Our room was old, dirty, and certainly not what I expected (or what any normal/average person would expect, I believe). There was grime at the bottom of the shower that looked like dirt spilling all over the bathroom floor, and all kinds of crud under the AC unit. It looked like there was some small animal living there. The phone had the insides out of it so it was impossible to call the front desk. Therefore, I made multiple (4) trips up to the front desk to try to get some help. I asked for two extra pillows initially, and they said the hotel was full and they had no extra pillows in the entire hotel. However, the next morning when we had no hot water to take showers, they offered us to go to the 3rd floor (we were in the 1st floor) to take showers, but that room’s hot water didn’t work either. That proved there were rooms available, and the parking lot was barely full. The chair next to the bed was incredibly old and the covering was dirty and the plastic was pulling away from the chair. It looked like someone took their fingernails and scratched the pleather off the chair. It’s hard to believe they would allow guests to stay in this room. However, the AC did work:) They offered no compensation for any of this. I would expect at least a partial refund. Very disappointing. "