2/10 แย่มาก
DUYGU
15 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The location is excellent and the balcony view is beautiful. The rooms are spacious and very clean, and the staff is friendly. HOWEVER, none of this matters when the hotel does not provide basic heating in mid-December.
When we checked in, the room was ice cold. There is no thermostat in the room to control the temperature. Reception told us that the heating system only works during certain hours of the day.
My family, including small children, was shivering in the room wearing jackets and hats. We were given a small electric heater and blankets, but that tiny heater was completely insufficient. By the time it started to warm the room, we had already suffered from the cold. The radiators only turned on at night.
This is unacceptable and completely unreasonable for a hotel in winter. A hotel that is otherwise clean, spacious, and has a great view should NEVER leave guests freezing during the day.
I strongly DO NOT recommend this hotel in winter, especially for families with children
DUYGU
เข้าพัก 1 คืน, ธันวาคม 2025