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Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
8350 Boulevard Taschereau, Brossard, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 945 reviews" "
Rating 8 - Good. 399 out of 945 reviews" "
Rating 6 - Okay. 120 out of 945 reviews" "
Rating 4 - Poor. 31 out of 945 reviews" "
Rating 2 - Terrible. 27 out of 945 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Li

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk - TM on 14 May 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Nous sommes désolés de ne pas avoir répondu à vos attentes. Souhaitez-vous signaler quelque chose qui ne vous concerne pas ? Hôtel Éconolodge Brossard.Bonjour, thank you for answering our online survey! We are sorry that we did not meet your expectations, would you like to say something that you did not like? Hotel Econolodge Brossard.

2/10 Terrible

Brian, Airdrie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
At first, when we arrived, we were slightly bothered by the fact, there was no elevator, and we had to carry our large bags up three flights of stairs. When we got to the room, it seemed very modern and from first appearances looked quite adequate. Went to bed the first night woke up in the morning Didn’t quite notice when I went to bed that the sheets had blood stains and hair that was not from me inside the bed. Went to the front desk and told him about it. They got housekeeping that day to come and change the sheets. Later in the day, I noticed a rash on my both sides and chest. Next morning got up to make coffee opened up the back of the coffee maker, and it was full of mold. Went to the front desk. They were very apologetic and got us a new coffee maker. They did offer up a $50 credit for our problems which was quite nice. The next morning I got up and found an old rolled up Band-Aid on the floor that looks like it may have come from under the bed. We noticed when walking around that the floor was so dirty that our socks were black on the bottom. I don’t think they’ve been washed in some time. They were extremely dirty. Because it was dark vinyl flooring, you couldn’t notice. On the last day at checkout, I went to the front desk to talk to someone waited there for about 10 minutes. Nobody showed up so we just left. We will not be returning to any of the hotels in this chain. They should have refunded our hotel stay.
Stayed 3 nights in Apr 2024
Response from Pooja Bakorry on 1 May 2024
Dear Mr Broughton,We deeply regret your experience and have addressed each issue promptly. We apologize for the inconvenience and hope you'll give us another chance to exceed your expectations in the future.

10/10 Excellent

Heather

Stayed 1 night in Apr 2024
Response from Front Desk - TM on 20 May 2024
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to your next opportunity! Hotel Econolodge Brossard.

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the property for 3 nights. Rooms were ok and staffs were polite and nice. Please note there is no lift on the property and the accommodation is away from the breakfast serving place (10 meters max) Over all it was nice place. Near to various shops, easy access to main roads etc.
Stayed 3 nights in Apr 2024
Response from Pooja Bakorry on 29 Apr 2024
Good dayThank you for choosing to stay with us and for sharing your feedback. We're delighted to hear you found our staff polite and enjoyed the convenient location. We hope to welcome you back soon!Best regards,Pooja BakorryGeneral Manager

6/10 Okay

Danielle

Travelled with partner
Liked: Staff & service
Definitely not like the pictures online, was a little disappointed.
Stayed 1 night in Apr 2024
Response from Front Desk-MC on 17 Apr 2024
Hi Mrs Danielle, thank you for your feedback, we're sorry that your experience wasn't up to the standard of your expectations.We're always working on improving our services and accommodations, to hopefully meet our guests expectations. Thank you & Have a great day!

8/10 Good

Elie

Travelled with family
Liked: Cleanliness, amenities
It was a convenient place to stay with the family. However, the beds and pillows need to be changed. They have a great free breakfast but the waitress seemed not to know the importance of greeting guests. I won’t dive into the details maybe we caught her on her bad day. I love the easy and quick check out
Stayed 1 night in Apr 2024
Response from Front Desk-MC on 16 Apr 2024
Bonjour, I am sorry that we weren't able to meet your expectations on your last visit, however I am happy to inform you that we are currently in the process of changing all our mattresses & pillows. So hopefully, next time you're in town, you will be willing to give us another chance to make a good impression & make it up to you!Thank you & have a great day!

8/10 Good

David, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk - TM on 10 Apr 2024
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here, and we look forward to the next time. Hotel Econolodge Brossard.

2/10 Terrible

Julia

They gave us the wrong room and refused to take any accountability for it.
Stayed 2 nights in Mar 2024
Response from Pooja Bakorry on 22 Apr 2024
Good Day Mrs Julia, We apologize for the inconvenience you experienced. Providing the right room is paramount, and we regret the oversight. Your feedback is valuable, and we'll take steps to ensure it doesn't happen again. Please reach out to discuss further; we're committed to making it right.Kindest regardsGeneral Manager

8/10 Good

Harshad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and convenient
Stayed 2 nights in Mar 2024
Response from Front Desk - TM on 19 Mar 2024
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here, and we look forward to next time! Hotel Econolodge Brossard.

10/10 Excellent

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk - TM on 19 Mar 2024
Bonjour ! Thank you for answering our online survey! It was a pleasure to welcome you here, and we look forward to next time! Hotel Econolodge Brossard.

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and washeoom was clean as well. Breakfast was very good and staff was very friendly and allowed us to check out an hour late. In the corridor and staircase there was a wierd odor of vaping. Everything else was excellent about this place and we enjoyed our stay
Stayed 2 nights in Mar 2024
Response from Front Desk - TM on 8 Mar 2024
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next opportunity. Hotel Econolodge Brossard.

10/10 Excellent

Farkhunda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have been going to this hotel for years. It is amazing for a weekend trip to Brossard and I recommend it to everyone. The staff is amazing, and the hotel is clean and tidy! It is also very close to every store and restaurant that you will need!
Stayed 1 night in Feb 2024
Response from Front Desk - TM on 21 Feb 2024
Bonjour, thank you for answering our survey! It's always a pleasure to welcome you here and we look forward to the next time! Hotel Econolodge Brossard.

8/10 Good

Dharani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and washrooms were clean. Good for short stays. Breakfast options are limited, but tasted good Will definitely
Stayed 2 nights in Feb 2024
Response from Front Desk - TM on 19 Feb 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Nous sommes désolés de ne pas avoir répondu à toutes vos attentes, nous répondons à toutes les exigences d'un hôtel 2 étoiles. Merci de votre compréhension, Hôtel Econolodge Brossard.

2/10 Terrible

Patrick

Stayed 1 night in Feb 2024
Response from Front Desk - TM on 21 Feb 2024
Bonjour, merci d'avoir répondu à notre enquête ! Nous sommes désolés de ne pas avoir répondu à vos attentes, pouvez-vous nous parler de votre expérience ? Merci, Hôtel Éconolodge Brossard.

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2024
Response from Front Desk - TM on 13 Feb 2024
Bonjour, merci d'avoir répondu au sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience la prochaine fois ! Hôtel Éconolodge Brossard.Bonjour, thanks for answering the online poll! It was a pleasure to welcome you here and we look forward to the next time! Hotel Econolodge Brossard

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet for a quick stopover. Complimentary breakfast is your typical hotel breakfast. No complaints and would stay here again.
Stayed 1 night in Feb 2024
Response from Front Desk - TM on 5 Feb 2024
Bonjour, thank you for answering our online survey! We are happy to welcome you here and look forward to your next visit! Hotel Econolodge Brossard.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depuis la journée que je suis arrivée et que l employee m a dit que ma chambre etait au sous-sol je lui ai expliqué pour lui dit compte tenu mes problèmes de santé je ne pourrai pas y rester elle m a dit qu elle ne peut rien faire parce que c est avec hitel. Com que la réservation a ete faite . Je lui montre les photos du bain tourbillon et c est la qu elle accepte de me donner une autre chambre toujours au sous-sol. J ai passée mon sejour avec des douleurs et la chambre froide par moment
Stayed 2 nights in Jan 2024
Response from Front Desk - TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre enquête en ligne ! Nous sommes vraiment désolés de ce qui s'est passé. Pour votre prochaine réservation, veuillez choisi la chambre king size et bain tourbillon et non 2 lits queen et bain tourbillon. 2 lits queen + jacuzzi: demi sous sol. King + jacuzzi: premier ou deuxième étage. ll n'est pas possible de changer de chambre à l'hôtel, uniquement sur le site Expedia. Nous apprécions votre compréhension, Hôtel Econolodge Brossard.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Front Desk - TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience la prochaine fois ! Hôtel Éconolodge Brossard.Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next time. Hotel Econolodge Brossard.

10/10 Excellent

Dunping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Front Desk - TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience votre prochaine fois ! Hôtel Éconolodge Brossard.Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to your next time. Hotel Econolodge Brossard.

10/10 Excellent

Saravankumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is good
Stayed 1 night in Dec 2023
Response from Front Desk -TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience votre prochaine fois. Hôtel Éconolodge Brossard.Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to your next time. Hotel Econolodge Brossard.

10/10 Excellent

Y Duvan

Stayed 1 night in Dec 2023
Response from Front Desk - TM on 5 Feb 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Nous sommes heureux de vous accueillir ici et attendons avec impatience votre prochaine visite ! Hôtel Éconolodge Brossard.Bonjour, thank you for answering our online survey! We are happy to welcome you here and look forward to your next visit! Hotel Econolodge Brossard.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The beds were an issue. All else fine
Stayed 2 nights in Dec 2023
Response from Front Desk - TM on 5 Feb 2024
Bonjour, thank you for answering our online survey! We are happy to welcome you here! We are sorry that we did not meet all your expectations. Hotel Econolodge Brossard.

10/10 Excellent

serge

Stayed 1 night in Dec 2023
Response from Front Desk -TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience votre prochaine fois ! Hôtel Éconolodge Brossard.

8/10 Good

Lily

Stayed 1 night in Dec 2023
Response from Front Desk - TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience votre prochaine fois ! Hôtel Éconolodge Brossard.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk - TM on 17 Dec 2023
Bonjour! Thank you for answering our online survey and it was a pleasure to welcome you here! Thank you, Hotel Econolodge Brossard.

8/10 Good

Patrick

Liked: Staff & service
it had a lot of character and good decorating and clean. the location was not great and exterior appearance was average
Stayed 1 night in Dec 2023
Response from K.A on 13 Dec 2023
Thank you, Patrick, for taking the time to leave us a review. We apologize that we didn't meet your expectations regarding the exterior of the hotel. If you have any suggestions, please let us know! We're looking forward to your ideas!

10/10 Excellent

Oumar Farougou

Response from Front Desk - TM on 13 Feb 2024
Bonjour, merci d'avoir répondu au sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience la prochaine fois ! Hôtel Éconolodge Brossard.Bonjour, thanks for answering the online poll! It was a pleasure to welcome you here and we look forward to the next time! Hotel Econolodge Brossard

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk - TM on 8 Feb 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Nous sommes heureux de vous accueillir ici et attendons avec impatience votre prochaine visite. Hôtel Econolodge Brossard.

10/10 Excellent

Myrlande

Stayed 3 nights in Nov 2023
Response from Front Desk - TM on 15 Jan 2024
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience votre prochaine fois ! Hôtel Éconolodge Brossard.

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Tais at the front desk was amazing, very helpful.
Stayed 1 night in Dec 2023
Response from Reception on 8 Dec 2023
Good day Lorri, Thank you for taking the time to complete our online survey! Your comments have been noted. Have a great day!

10/10 Excellent

Jin Joo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in a room that was really clean and comfortable. Very satisfied overall.
Stayed 1 night in Nov 2023
Response from Front Desk - TM on 3 Dec 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next opportunity! Hotel Econolodg Brossard.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk - TM on 3 Dec 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next opportunity! Hotel Econolodg Brossard.

10/10 Excellent

VIJI

Stayed 1 night in Nov 2023
Response from Reception on 8 Dec 2023
Good day Viji, As a valued client thank you for taking the time to complete our online survey. Hoping to see you again soon!

10/10 Excellent

Melanie, North Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, was so nice and clean.
Stayed 2 nights in Nov 2023
Response from Front Desk - TM on 12 Nov 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next time! Hotel Econolodge Brossard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Simple
Simple hotel with simple amenities in a good location,
Stayed 1 night in Nov 2023
Response from Front Desk - TM on 11 Nov 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here! Thank you, Hotel Econolodge Brossard.

8/10 Good

Myriam

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2023
Response from Reception on 8 Nov 2023
Good day Myriam, thank you for taking the time to complete our online survey. As a valued customer we appreciate your feedback.Looking forward to seeing you again soon!

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk associates were awesome
Stayed 4 nights in Oct 2023
Response from Front Desk - TM on 6 Nov 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we look forward to the next opportunity! Hotel Econolodge Brossard

6/10 Okay

Margaret

Stayed 1 night in Oct 2023
Response from Front Desk - TM on 6 Nov 2023
Bonjour, merci d'avoir répondu à notre sondage en ligne ! Ce fut un plaisir de vous accueillir ici et nous attendons avec impatience la prochaine opportunité. Hôtel Éconolodge Brossard

8/10 Good

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Convenient having grocery store right next door but not a lot else around… at least not that I was interested in
Stayed 3 nights in Oct 2023
Response from Reception on 30 Oct 2023
Good day, As a valued customer, thank you for taking the time to respond to our online survey. Your comments are very important to us. Hoping to see you again soon!

10/10 Excellent

manpreet

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2023
Response from Reception on 30 Oct 2023
Good day M. Manpreet, Thank you for taking the time to respond to our online survey! As a valued customer we appreciate your comments. Looking forward to having you stay again.

8/10 Good

Thang

Stayed 1 night in Oct 2023
Response from Reception on 30 Oct 2023
Good day Thang, as a valued customer we appreciate you taking the time to respond to our online survey. We are hoping to see you again soon in the future.

2/10 Terrible

Shon

Disliked: Cleanliness, staff & service, property conditions & facilities
No Elevator and the staff working at morning breakfast room was very rude.
Stayed 3 nights in Oct 2023
Response from Front Desk - TM on 31 Oct 2023
Bonjour, thank you for answering our survey! We are saddened that we did not meet all your expectations and what happened. We look forward to a new opportunity to welcome you better. Hotel Econolodge Brossard.

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed upstairs in the main building. Our room had a high, slopping roof and stained glass accents set in a stone wall. So pretty! Breakfast was included. Very clean, seems well maintained. Only a 15 minute drive to downtown Montreal.
Stayed 1 night in Oct 2023
Response from Front Desk - TM on 24 Oct 2023
Bonjour! Thank you for choosing our hotel! It was a pleasure to welcome you here! We look forward to the next opportunity! Hotel Econolodge Brossard.

2/10 Terrible

Ratnabali

Stayed 2 nights in Oct 2023
Response from Front Desk - TM on 17 Oct 2023
Bonjour, merci d'avoir répondu à notre enquête en ligne ! Nous sommes désolés de ne pas avoir répondu à toutes vos attentes. Hôtel Éconolodge Brossard.

10/10 Excellent

Garrett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking on site, clean beds, continental breakfast, and a short trip to restaurants.
Stayed 2 nights in Oct 2023
Response from Reception on 9 Oct 2023
Good day Garrett, Thank you for taking the time to complete the online survey. As a valued customer, we appreciate your comments and look forward to having you stay with us again!Have a great day!

6/10 Okay

Francine

Liked: Cleanliness, staff & service
Noisy
Very noisy. There were young people outside smoking and it was late. We could hear them even if the window was closed.Hard to get some sleep.
Stayed 1 night in Sep 2023
Response from Reception on 9 Oct 2023
Good day Francine, Thank you for taking the time to complete our questionnaire, as a valued customer your feedback is important to us. I'm sorry to hear that we did not meet your satisfaction concerning the noise outside of the building in the evening. The reception is open 24 hours a day and available to answer any questions or concerns you may have. We hope to see you again soon!Have a great day!

8/10 Good

Magnus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to train station and restaurants, during the night a little bit noisy due to the road nearby.
Stayed 2 nights in Oct 2023
Response from Front Desk - TM on 4 Oct 2023
Bonjour, thank you for answering our online survey! It was a pleasure to welcome you here and we are sorry that we did not meet all your expectations. Thank you, Hotel Econolodge Brossard.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk - TM on 3 Oct 2023
Bonjour, merci d'avoir répondu à notre sondage en ligne! Nous étions heureux de vous accueillir ici et attendons avec impatience la prochaine fois ! Hôtel Éconolodge Brossard.Bonjour, thank you for responding to our online survey. We were happy to welcome you here and look forward to the next time! Hotel Econolodge Brossard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean
A generally clean hotel with a small breakfast and good location if you don’t mind driving a bit to Montreal
Stayed 2 nights in Sep 2023
Response from Front Desk - TM on 2 Oct 2023
Bonjour, thank you for answering our online survey! Hotel Econolodge Brossard.

6/10 Okay

Cameron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Tired hotel
It is a tired motel. While clean, it does smell of stale cigarettes. The mattress seemed very thin and was not comfortable.
Stayed 1 night in Sep 2023
Response from Front Desk - TM on 27 Sep 2023
Bonjour, thank you for answering our online survey! We are very sorry about the smell of cigarettes, please always inform the hotel reception. Thank you for your understanding, Hotel Econolodge Brossard.