2/10 แย่มาก
Brian, Airdrie
เดินทางกับคู่รัก
30 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
At first, when we arrived, we were slightly bothered by the fact, there was no elevator, and we had to carry our large bags up three flights of stairs. When we got to the room, it seemed very modern and from first appearances looked quite adequate. Went to bed the first night woke up in the morning Didn’t quite notice when I went to bed that the sheets had blood stains and hair that was not from me inside the bed. Went to the front desk and told him about it. They got housekeeping that day to come and change the sheets. Later in the day, I noticed a rash on my both sides and chest. Next morning got up to make coffee opened up the back of the coffee maker, and it was full of mold. Went to the front desk. They were very apologetic and got us a new coffee maker. They did offer up a $50 credit for our problems which was quite nice. The next morning I got up and found an old rolled up Band-Aid on the floor that looks like it may have come from under the bed. We noticed when walking around that the floor was so dirty that our socks were black on the bottom. I don’t think they’ve been washed in some time. They were extremely dirty. Because it was dark vinyl flooring, you couldn’t notice. On the last day at checkout, I went to the front desk to talk to someone waited there for about 10 minutes. Nobody showed up so we just left. We will not be returning to any of the hotels in this chain. They should have refunded our hotel stay.
Brian
เข้าพัก 3 คืน, เมษายน 2024