Dear Jason,First of all we would like to thank you for your score, our property and our staff.We hope to see you soon.Best regards.
4/10 แย่
denis
20 เม.ย. 2024
On ne nous avait pas faire part que la piscine intérieure était fermée et que l hôtel était en rénovation. De plus, le wi-fi n’était pas inclut. Séjour très ordinaire.
Cher M. Denis,Pour ce qui est de la piscine intérieure, nous étions en train de la rénover, mais nous disposons de la piscine extérieure et du sauna intérieur.Le wifi est également inclus si vous êtes membre d'Accor.Nous sommes également désolés que votre séjour ne se soit pas déroulé comme vous le souhaitiez, nous espérons vous revoir parmi nous.
Dear Azita,First of all we would like to thank you for your nice comment regarding our hotel and the breakfast.We hope to see you again soon.Best regards,
10/10 ดีเลิศ
Julia
8 เม.ย. 2024
Julia
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Genevieve R. วันที่ 29 เม.ย. 2024
Thank you for staying with us. We appreciate your feedback.
Dear Chris,We would like to thank you for your score.We hope to see you again soon.Best regards,
10/10 ดีเลิศ
Sonia
4 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The Fairmont Tremblant provided a truly relaxing and enjoyable experience. The comfort of the accommodations exceeded expectations and the staff at the front desk were outstanding, offering exceptional service throughout our stay. Highly recommended for a rejuvenating getaway!
Sonia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Francesca Celli วันที่ 4 เม.ย. 2024
Dear Sonia,First of all we would like to thank you for your time and your nice comments about our property and staff.We hope to see you again soon.Best regards,
Estimado Juan,Nos gustaria agradecerle su puntuacion, asi como, su buen comentario de nuestra ubicacion.Un cordial saludo y esperamos verle pronto de nuevo.
Thank you very much for this Comment Mme Catalina. We look forward to welcome you again at the Fairmont Tremblant.
6/10 พอใช้
Benoit
29 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Je n’ai pas aimé payer pour un stationnement valet obligatoire. Incluez les frais dans l’hébergement. Nous étions du côté piscine et le boum boum de la musique tape sur les nerfs. Peut-être revoir l’insonorisation des chambres avec l’extérieur. Au prix payé je m’attendais à mieux, beaucoup mieux.
Bonjour M. Benoit,Tout d'abord, merci d'avoir pris le temps de nous laisser un commentaire.Nous offrons un service de valet et de stationnement à nos invités, n'est pas inclus dans le prix de la chambre tel qu'indiqué sur notre site web, cependant, vous avez plus d'options à Tremblant pour le stationnement gratuit.En ce qui concerne la musique, puisque vous étiez avec nous pendant une semaine de vacances, nous avions un après ski le samedi, jusqu'à 18 heures. Ce n'est pas quelque chose que nous faisons tous les jours ou toutes les semaines.Nous espérons vous revoir bientôt.Cordialement,
Dear Faustino,First of all we would like to thank you your time to leave us the score.We will like to have more information regarding your score in order to improve.Best regards,
The Fairmont is undoubtedly the best hotel to stay in on Mont Tremblant! The staff was excellent and amenities on point, Le Labo products added an extra star for me. The hotel could use a little remodeling but overall it’s the place to stay!
Dear Angeline,First of all we would like to thank you for your nice comment about our property, our staff and our beauty produits.We hope to see you soon again.Best regards,
Dear Ewald,We will like to thank you for your time and your nice comment regarding our location.Regarding our property, we will start the renovation this year, we have already renovated our Fairmont Gold floor.We hope to see you again soon.Best regards,
Dear Marjorie,We would like to thank you for your score and your nice comments about our property.We are glad to hear that you enjoyed the ski.We hope to see you soon.Best regards,
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We hope to have the opportunity to welcome you again in the future !
The property is in a great location. The staff is great. However the rooms and decor are very outdated. The property needs a make over.
Mehmed
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Genevieve R. วันที่ 25 มี.ค. 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We're happy to share that our room renovations started last year and will be on going for the next few years. We hope to have the opportunity to welcome you again in the future !
The staff was tremendous. Ski in and ski out. Hot tub a blessing at end of long ski day!
philip
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Genevieve R. วันที่ 19 มี.ค. 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We hope to have the opportunity to welcome you again in the future !
4/10 แย่
Hailey
16 มี.ค. 2024
Hailey
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Genevieve R. วันที่ 18 มี.ค. 2024
Thank you for taking the time to tell us about your experience at the Fairmont Tremblant. I am sorry that it did not meet your expectations; we would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence
Lovely stay and family friendly. The outdoor hot tub and pools were fantastic after a long day of skiing.
Hayley
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Genevieve R. วันที่ 15 มี.ค. 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !
Love the convenience of ski in/out especially with kids. And the food options were all very tasty even the little bistro/cafe which was a convenient lunch break during skiing.
Mary
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Genevieve R. วันที่ 14 มี.ค. 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !
8/10 ดี
Cynthia
12 มี.ค. 2024
Cynthia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Genevieve R. วันที่ 14 มี.ค. 2024
Thank you for staying with us. We appreciate your feedback.
6/10 พอใช้
Ana
เดินทางกับคู่รัก
10 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We stayed here for a weekend and knew it was expensive but didn’t know they charge 60 for parking plus there’s no free WiFi. Rooms are dated although bed was comfortable. But at 600 per night it’s not worth it . It was the only available hotel but wouldn’t book again
Dear Ana,Thank you for taking the time to tell us about your experience at the Fairmont Tremblant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are excited to share with you that we have started our room renovation project which will be done in phases. Our Fairmont Gold rooms are already renovatedIn order to avoid being charged for WiFI, we offer our guests to join the All Accor loyalty program. It is free of charge and offers other benefits, such as collecting points to receive monetary discounts. On your next visit, our front desk team can assist you.
Dear Bin,We would like to thank you for your score.Best regards,
6/10 พอใช้
Robert
เดินทางเป็นกลุ่ม
6 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The property was very convenient to hit the hills. The hot tube was more like a warm swimming pool . Unfortunately l had to rebook for a later date and found out that the later date was though a third party and lost out on breakfast for two days double check fine print. Over all great say had fun
Robert
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Francesca Celli วันที่ 7 มี.ค. 2024
Dear Robert,First of all we would like to thank you for your time.We ere happy to see that you enjoy your last stay at Fairmont Tremblant, although the reservation with the third party was not correctly configurated.We hope to see you again at Fairmont Tremblant.Best regards
This hotel is maybe a 3 star at best! I the rooms are so old and dated, and charging $1300/night for a small room js ridiculous. Fairmont needs to stop gauging people! The staff are very friendly and themselves embarrassed by the property, the condition of the rooms and the price they charge!
vincent
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Francesca Celli วันที่ 1 มี.ค. 2024
Dear Vincent,First of all we will like to thank you regarding your nice comment regarding our staff.Regarding our rooms, we have renovated the Gold rooms, as for our prices, is one of the most occupied period of the year and a festive week your last reservation.We hope to see you back.Best regards,