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"The staff is enthusiastically friendly , the room was industrial chic -well appointed and the shower and soaps were incredible. The local gym was top notch and the roof top amenities were sublime."

"Bueno"

"This was my second stay at the Sono. I love everything about it. It is a great location with restaurants within walking distance. Free to park close to hotel. Comfortable beds. Very clean!! Management is both helpful and friendly! Breakfast had healthy options. I plan to stay again next time I’m in town."

"Thumbs up"

"Great stay!"

"The Staff!! I can’t say enough great things about the staff at this Courtyard. They were all amazing, customer-focused, and extremely professional. From the moment we arrived, we were greeted with kindness and immediate assistance from the Valet. The check-in process - she was so sweet and offered us perfect recommendations. Elana! LOVED her. She really goes above and beyond. Overall, we loved our stay. Three ladies traveling to Chicago for the weekend - we felt safe in this hotel and the...

"The room was awesome, the staff was kind, lots of variety in the included breakfast, and super close to the train. Will absolutely stay here again!"

"We paid for a studio city view and when we got to the hotel the placed on the 5th floor. No city view from the window. TV / remote did not work. Had to cast from my phone. When I tried showering there was only ice cold water. I called the front desk to ask if I’m doing something wrong they said they are trying to fix it. I booked this place for the convinces of getting ready for my graduation which backfired completely when we found out in the morning still no hot water. They said they would...

"Had a very pleasant stay (back in March). Hotel is clean and furbished with good fashion vibes. Location is great, in the middle of the city. Staff was helpful in printing out files (for free). Would use again. Thanks!"

"yes breakfast was fresh"

"The hotel is perfect for Cubs fans, nothing more convenient. Very clean, nice shower & bathroom. Beds are comfortable. Staff is friendly. For the price, not worth it for people who aren’t going to games. The room doesn’t have a fridge or coffee maker. Hotel bar is very cool, but also costly. "

"Our stay was a truly wonderful experience that made our 25th wedding anniversary celebration incredibly special. We are deeply grateful for the Four Seasons staff's thoughtful and attentive hospitality."

"Very nice hotel "

"I’m not sure if the hotel had a lack of staff but I called for towels and never received any, the next day they brought towels shortly after I called again."

"The location is very good, but the hotel needs to make some improvements. First, when you enter, there is a strong smell of humidity, which I imagine is coming from the carpet. The same smell was noticeable in the hallways and in the room. In the room, I found that the sink was clogged, and the shower curtain had a strong marijuana smell. I believe housekeeping should use a checklist before leaving the room so the next guest can have a better impression. Other than that, everything was good!"

"Very clean rooms. And the staff responded promptly. Will definitely recommend"

"Clean room, nice view"

"We stayed here for 5 days and unfortunately our experience was very disappointing. During our entire stay, our room was not cleaned even once. The only things that were done were replacing towels and emptying the trash bins. For a stay of several days, you expect much more. It is also ridiculous that, on top of the already expensive room rate, you are required to pay a very high resort fee while receiving almost nothing in return. The only thing included was four bottles of water in the room,...