Great staff, and nice placement just sad the hot tub/whirlpool was not working.
Arthur
เข้าพัก 5 คืน, เมษายน 2024
4/10 แย่
Jack
29 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
The property is pet friendly. Desk manager chise to select our room which happened to be in the dog kennal section. Three dogss of various size ...left in their rooms barked fir four hours until 11:30 at night. Four phone calls to front desk resulted in nothing but an offer to change rooms ...which we declined. My recommendation to you is to ask if your room is in the kennel section and decline the room
Jack
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Saly วันที่ 29 เม.ย. 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. I'll make sure to address the issues to the right department. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
La mala experienia que pague por expedia y me volvieron sacaron de mi tarjeta $120 aya
Sandra
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Saly วันที่ 29 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
6/10 พอใช้
Andrea
เดินทางกับครอบครัวและเด็กเล็ก
26 เม.ย. 2024
The included breakfast deal it’s a rip off. They charge over $20 per breakfast and the option is either a bagel with cream cheese, a croissant a mini cereal box or a Greek yogurt with a bottle of juice. Wish bought anywhere else it cost less than $5. But in the advertising it sells it as a continental breakfast. Also the cooling system in my room was not working. I did call the next day and someone did come up and fix it right away. There was a morning front desk lady on Saturday 4/20/24 that I failed to get her name but was rude and unhelpful. I asked to see if I could get refunded for my Sunday breakfast ticket since I was not going to use it after seeing their breakfast menu that morning and she was unhelpful. Than I asked for menu to the different restaurants around she looked at me like if I was crazy then looked annoyed at the fact that she had to get up off her seat to look for the menu’s and then just handed me 2 of the same menu’s. I was very upset with that specific staff service. Not helpful and not people friendly.
Andrea
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Saly วันที่ 27 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
Our room was great. Bed comfortable room very clean and updated. Hallway rug needs to be replaced and air filters intake and exchange were dirty in hallways? Staff very helpful.
Randy
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 2 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 ดี
Madlena
29 มี.ค. 2024
Madlena
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 22 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
It started out poor. Either the hotel or Expedia screwed up an upgrade we were offered for a slight price increase. I didn’t bother with blame, no use.
Hotel gave me a nice price reduction without even asking for it.
Hotel breakfast is kind of a joke. Skip it.
Robert
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 27 มี.ค. 2024
Thanks for staying with us. We appreciate your feedback!
6/10 พอใช้
Jennifer
เดินทางกับครอบครัว
24 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Property is clean, but dated. Our bathroom had items for showering (shampoo, conditioner, shower gel), but no body lotion.
Jennifer
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 25 มี.ค. 2024
Thanks for staying with us. We appreciate your feedback!
6/10 พอใช้
Elias
เดินทางเป็นกลุ่ม
24 มี.ค. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
N
Elias
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 25 มี.ค. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 ดีเลิศ
stephanie
23 มี.ค. 2024
stephanie
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 15 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 ดี
Sandra
22 มี.ค. 2024
Sandra
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 25 มี.ค. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 ดีเลิศ
christopher
19 มี.ค. 2024
christopher
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 8 เม.ย. 2024
Thanks for staying with us. We appreciate your feedback!
Pubic hair and blood in bathroom and bed disgusting
Christopher
การตอบกลับจาก Saly วันที่ 19 มี.ค. 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. I'll make sure to address the issues to the right department. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
The pool was great , the beds were comfy and the breakfast staff was very friendly!!
Kelsey
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 5 มี.ค. 2024
Thank you so much for your kind feedback, we are looking forward to seeing you again!
6/10 พอใช้
Gladys
เดินทางกับครอบครัว
3 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Room was clean and beds were comfortable. Rugs were dirty. They will charge for parking. Continental breakfast was subpart
Gladys
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Saly วันที่ 5 มี.ค. 2024
Hi there. We are really so sorry that you weren't satisfied with the parking charge. It's posted in our website that there is 5 parking charge but, in the meantime, we are forwarding your feedback about the parking charge to our corporate office, thank you for staying with us. and we really appreciate your feedback.
Only complaint I had was there was racial music being played by the pool by it seemed adults who were drinking out of red solo cups my guess alcohol my daughter is 9 I didn’t want her around that so we chose to pack up and go to our room
Kevin
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Saly วันที่ 1 มี.ค. 2024
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are very important to us, as they provide us an opportunity to better serve you. Thanks again and we are looking forward to seeing you again!
Hi there. We are really so sorry that you weren't satisfied with the parking charge. It's posted in our website that there is 5 parking charge but, in the meantime, we are forwarding your feedback about the parking charge to our corporate office, thank you for staying with us. and we really appreciate your feedback.
Staff seemed bothered to do their job. Check in agent was the only nice interaction during my stay while her co worker insulated her!
Dalila
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Saly วันที่ 22 ก.พ. 2024
Hi there, thank you for providing this feedback. I'm really so sorry that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. And thank you so much for your kind words it was my pleasure to check you in that day, I'm going to address the issus to the right department to make sure all our guests are happy with their stays. WE are looking forward to seeing again in the future.
4/10 แย่
James
9 ก.พ. 2024
Required 100 deposit that "will" be credited back in a few days. This should be upfront on listing.
There are ants in the pool area all over the floor like hundred’s of them and the hot tub is out of order they never said that it was broken and the room has a broken bead and dirty walls not happy I’ve been here before and it was soo good I don’t know what happened this time around
Juan
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Saly วันที่ 30 ม.ค. 2024
Hi ThereThank you for providing this feedback. I'm really so sorry that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. We are working with the engineering and housekeeping teams to keep the hotel well maintain as you always seen, thank you so much for let us know about the problems, I'm going to address the issus to the right department to make sure all our guests are happy with their stays. WE are looking forward to seeing again in the future.
10/10 ดีเลิศ
matt
22 ม.ค. 2024
matt
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Saly วันที่ 14 ก.พ. 2024
Thank you for your feedback. We hope to see you again very soon!
6/10 พอใช้
Jeffrey
15 ม.ค. 2024
Jeffrey
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Saly วันที่ 24 ม.ค. 2024
Thank you for your feedback. We hope to see you again!
It’s getting such a low rating because of the $100 hold you put upon my account even after already paying for the whole of the room. Then a $100 hold. And that taken right away then I have to wait 3 days or more to get it put back into my account. Mind you I already paid for the room the whole thing. Thats why 1 star
Troy
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Saly วันที่ 30 ม.ค. 2024
Hi ThereWe are really so sorry for the inconvenience. The 100 incidental it's on the website. and we don't know how long it will take to be release by your bank. it can take up to 5 business days. again, so sorry for your experience and we hope to see you again.
Thank you for your feedback. We hope to see you again very soon!
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับครอบครัว
28 ธ.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Overall ok, but continental breakfast staff available one day( out sick 10 days), room cleaning not available some days ( not holiday) and wanted to charge for parking because we booked via 3 rd party.
Jacob at front desk was very helpful and friendly.
ผู้เข้าพักจริง
เข้าพัก 12 คืน, ธันวาคม 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.
Sad they put in a 5 dollar parking fee and it just seem unjust with a empty parking lot. They use to have a service bar where the front desk would try to make you a drink, now there only what's in a cooler next to front desk for wine. Breakfast service has been taken away. (so you have to go elsewhere). there 3 other hotels near buy and we have stay at the Holiday Inn and a complementary breakfast buffet. Most likely go there again.
Glenn
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
8/10 ดี
Jose, yonkers
เดินทางเพื่อธุรกิจ
23 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Good for one night
Jose
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
Clean and updated…comfortable and clean, claimed to have restaurant and bar, not really… have a restaurant for only breakfast and the bar is in a cooler.
Steve
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
2/10 แย่มาก
Heida
18 ธ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It was very loud every night i was there. I didn’t sleep. I called the front desk one night after some circus type tune kept playing I. Intervals for 2 hours. Front desk was rude about it and didn’t care to assist. Room was dirty and blood was on the sheets when I pulled the comfortable down. At various times, someone rattled my door knob in the middle of the night both to my front door in the hallway and the connecting door that I thankfully had made sure was locked. It was a terrible stay. There was a dog barking throughout the night and morning for two nights out of my three as if people left a dog unattended all night. Real bummer. Too much money for this experience.
Heida
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
2/10 แย่มาก
James
15 ธ.ค. 2023
James
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon!
We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Sincerely,Rometo Briscoe
The property is showing signs of aging. Carpets are wearing, smelly in areas, getting old looking
Kathleen
เข้าพัก 3 คืน, พฤศจิกายน 2023
6/10 พอใช้
Richmond
24 พ.ย. 2023
Richmond
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rometo วันที่ 29 ธ.ค. 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
Thank you for taking the time to share your feedback regarding your experience with Sonesta Select Boston Milford. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Boston Milford. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.