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"Housekeeping should have been available to short term travelers."

"Everything old"

"Good"

"I had a fantastic stay in Chicopee thanks to the nighttime manager Omayra. I arrived late only to find that Expedia had not paid the hotel for my stay even though I had paid Expedia beforehand. After trying to reach a human being at Expedia and getting a terrible runaround she finally handed me my room card and told me to have a good night and not to worry about a thing. She was heaven sent."

"Loukis was very helpful and friendly. The draft beer is a nice touch. Rooms were clean and quiet. Parking was a little tight, the hotel was full."

"10/10 - I would stay here again. I read some bad reviews and was nervous. But everything was perfect! The pool is massive and the pool area beautiful. Other highlights were the friendly staff, clean room and delicious breakfast. Bonus - My family took a 4 minute walk to the Keltic Table and Tap. Again, great service and food. It was music bingo night and we had so much fun."

"Wonderful stay"

"Breakfast was great!!"

"Room was very nice. It had a full kitchen minus a stove. Had everything pots pans dishes utensils etc... I will definitely stay here again when I'm in the area. It was that good!"

"I felt very welcome! I had a pretty rough journey into Springfield, but they started my trip off on the right note. I felt like I got real hospitality, and they were very helpful in terms of helping me orient to the town and figure out where things are. The room was even more spacious than I thought, I thought I got a room for one but it could have effectively housed a small family. Breakfast was great! I would highly recommend staying here to anyone traveling through Springfield."