Search Hotels Near Massage Envy Spa, Irvine

"Great "

"Worn out. Uncommunciatijve staff"

"Room was clean and staff was very friendly "

"We "

"BREAKFAST WAS NOT GOOD, FRONT DESK NEVER PICKED UP THE PHONE. YOU HAD TO GO TO THE FRONT DESK TO GET ANYTHING, TOWELS, ETC. "

"It was nice "

"Great location "

"Every thing was kept spotless "

"I stayed there for one night and won't be staying there again. The room overall had a really strong cleaning/ air freshener smell to it that was making me sick to my stomach and it was dirty. There was little black hairs all in the shower still, the shower head was all calcified with no pressure. The floors in the bathroom had black smudges and the sink in the bathroom had stuff on the faucet. I got back from work exhausted Friday night and woke up Saturday to take a shower before work and the water was extremely cold and wouldn't turn hot- regardless of the direction you turned it. I called the front desk to let them know because it is very frustrating and she mentioned we are over booked or I'd have you shower somewhere else. I said I needed to leave to work in 30 mins so at this point I'm just bummed. Ten mins later a maintenance person called to come up and look at it and I said no I need to leave to work you can come up when I leave. He also asked if I tried moving the knob I said of course pretty annoyed and the sink also wouldn't go hot in the bathroom to wash my face. The water also had a very strong sulfur smell. All and all the only good thing about this room was the bed and pillows."