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"One of my favorite hotels for the amazing lobby. A little disappointed this visit that we weren’t advised that we needed to let housekeeping know that we wanted the room made up every day. Also disappointed that the staff did not repair the phone in the room as requested. And the water pressure in the sink faucets could be higher without hurting anything. Certainly will stay there again, but don’t slip from a four star. Would have liked to have known what the situation was. They kept us out of the hotel on Saturday afternoon."

"The hotel was amazing. But this application not. I got one rate from hotels. Com and when I got to the hotel it was double the price. Hotel.com doesn't give the right information. "

"One of the fanciest hotels I've stayed in.😎"

"The customer service was great ! "

"The staff was extremely helpful. "

"Comfortable and clean room. Room was very quiet despite its proximity to the airport. Staff were wonderful, warm and helpful. The corridors, elevator and hallways are quite worn and I was concerned about the room but the bed was comfy and the bathroom was sparkling clean."

"I love the iconic Hollywood decor."

"Okay we've stayed here before but this time was very different. The shower was not great it barely came out. The bedding was so scratching is hard to sleep. The bed itself was OK, but the frame anytime you moved it squeak like it was a mouse hitting the drums lol other than that it was good. If you want to place to stay while you play card games, or have a great shopping experience at the Citadel this is the place to stay And I'm not one to complain at all but I wasn't impressed with this stay. "

"Lovely property. Having the shuttle was extremely convenient though it’s not too far a walk from the convention center and mall"