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"VERY OVER PRICED-VERY LOUD AND NOISY!"

"There is no hot water when we arrived. Waited for the whole day, still no progress. The staff is polite but not very helpful in providing alternative solutions. So we checked out early. Expedia contacted the hotel for refund and no one is answering the email or the phone call. So yeah, I got ghosted."

"It was great for our family, excellent communication. Highly recommend, very clean."

"Clean, comfortable room nice pool"

"I can’t say enough good things about this place. I will refer anyone who is interested in northern Michigan to stay here. Absolutely beautiful property. We will definitely stay again. Hopefully many more times."

"I would like bar soap available"

"i loved the trail to the private beach! and the outdoor fire pit with free wood to burn!"

"The room was updated and had a well appointed bathroom (however the door was warped and did not close) beds were comfortable with nice linen. Breakfast was almost all starches but clean and well stocked for what was offered. Our first floor room next to the back door lacked privacy as the curtains were in sad shape and the back door was left open almost every time we came through…. People were loitering and smoking there frequently."

"Well lit, comfortable beds, clean rooms, great breakfast and super nice staff!! Had a great stay! We will be back!!"

"We stayed for three nights and it was lovely. Our room faced the woods, and it was quiet. Staff were kind, professional, and friendly. Room was perfect. We will stay here again!"

"Travelers should beware that Otsego Resort's front desk closes early, like 5 pm, even in the summer. I and my family were arriving late, so I called ahead, before 5 pm, to let them know of my late arrival. I had to leave a message, and no one called me back. When we arrived a little before 10 pm the doors were locked and the lights off. We had to find accomodations elsewhere. When I called the next day, the attendant at the front desk apologized profusely and promised to give me a refund. ...