Lovely setting for a quiet get away. Property needs updating but this is planned already, starting Oct 2023. Very pleasant staff and good breakfast. Good value for money.
Very poor condition needed a complete refurb, the water system needs replacing we left the shower running for 15mins before hot water arrived, breakfast very expensive, the cottage whilst in a nice location is very rundown,signs outside state hotel and restaurant, which it was once, but now only a b/b
Went above and beyond to make our stay comfortable, it was a lovely old cottage with beautiful view of the garden. The breakfast was excellent. Definitely go back there.
I felt very welcomed and nothing was too much trouble even tho I arrived much later than expected due to traffic difficulties. Yes it does need some updating but the room I stayed in was warm, spacious and had a great view over the garden. Breakfast is cooked to your order, chosen the night before and was spot on. I definitely intend to return and feel I’ve made new friends in Marina and Mark - they’re excellent hosts with great sense of pride and care in what they provide for their guests.
When we arrived we were told there was new management who had only been there a couple of days and to let them know if there were any issues and they would sort things.
The property is a lovely old house, that I understand will be completely updated soon, but we loved the old features - lovely furniture in the rooms and a very comfortable bed. Our en suite had a bath without a shower, which was unusual and wouldn't suit everyone, but was fine for us (nice big steel bath - hope they don't lose this in the refurb). There is a wonderful huge wisteria bush / tree outside the dining room and our bedroom overlooked this - it was flowering when we stayed and the room was naturally perfumed - fantastic! The very helpful manager worked hard to try to ensure that everything ran smoothly.
The old layout has some quirks, so once you are upstairs there are some steps down then up again to get into the rooms - maybe not so good if you have mobility problems. Sufficient parking for guests on site.
The one issue we had was that the front door was locked at 9 pm and we hadn't been given a front door key. We knocked and, I think, frightened the manager although it wasn't very late, so we got in the building OK. Best to check you are given a front door key if you are going out in the evening.
Overall we enjoyed our stay and would be happy to go there again.
Julie and her wonderful dog Wilma made me very welcome, room was fantastic, had a great sleep and an amazing full english breakfast. Excellent value for money , will definitely be staying again
Delightful stay, Julie the owner and Wilma the dog made you feel very much at home.
The breakfast was lovely, first class.
A restful night sleep.
I would recommend this hotel.
Very quiet location. Very friendly owner. Very near to other lovely villages. Could have done with decorating. However this did not detract from the charm of the overall hotel.
The Hotel was a quaint country house, venue been a hotel for 75 years the owner was a very good hostess. The breakfast was very good, service excellent.It was very clean throughout,Well worth the visit.
The Hotel is in a lovely situation. The grounds are well kept. A very friendly welcome. All staff we met were very friendly.
Everything you needed for your stay.
I liked the homely feel and landlady was wzrm and welcoming.
Good choices for breakfast. and ny porridge was as i liked it made with lovely oats.
My only complaint is that the shower needed to be more powerful
We were made very welcome from the minute we stepped through the door. The hotel is small and has an olde worlde charm. Our room was light and airy and the bed was beautifully comfortable. We ate there both evenings and the food was amazing. Because of the intimate atmosphere in the bar and dining room, we spent a very pleasant evening chatting to the other guests. The hotel is ideally situated only a very short drive from the beautiful Malvern Hills, which we visited each day.
Set in beautiful grounds, this hotel is a hidden gem. Spotlessly clean rooms, comfortable beds and amazingly friendly hosts with their gorgeous dog. I really didn't want to leave, I felt so at home. The breakfast was great - loads of choice and the location was very handy for the M5 and for Malvern. Lovely bar which looks out over picturesque gardens. I am looking forward to going back again.