"As English only speakers we really enjoyed our time at BaliAn even though most of the staff spoke only a small amount of English. They really looked after us, and with the use of Google Translate we managed to get things sorted out very quickly.
This is a really lovely hotel, quiet and great to get away from the busy hustle bustle of Tokyo. Be aware that it is about 1km from the train station that takes you directly into Tokyo (Shibuya) but you can get a Uber or a bus there quite easily (or...
"The location of this property was very convenient for getting around wherever we needed to go because of the Musashi-Kosugi train station right there. The Grandtree Mall right across the street with many shopping and dining options was also great. And of course the 7-11 across the street was also perfect for our needs. I would definitely recommend this property to anyone visiting Japan. "
"The staff are lovely, the room is clean and the location is excellent.
This is not a hotel though. It is what a western person would call a motel. There is no counter service in the middle of night and the front door is card locked, there is no room cleaning service (they just wash your towels, they don't clean your room during your stay). And the furniture has that dated, motel feel (some aspects like the aircon need to be replaced as they're currently too noisy to keep on during the night) It...
"We try to stay here whenever we are in this part of town, mainly because of the real onsen that they have.
Other things I like: potable water right out of the faucet in the bathroom, overall cleanness, and closed to stores and train stations. "
"The Shin Yokohama Grace Hotel is a hidden gem in my opinion. The location is fantastic (a few metres from Shin Yokohama station) and there are great shops and restaurants around the hotel.
The staff could not have been friendlier and service was excellent.
The rooms were huge by Japan standards and well equipped with a lovely sitting area. We booked two adjoining rooms for the family.
Overall I would definitely stay here again and I thought for the price the hotel was amazing!!"
"The breakfast place should open earlier, open at 7 am is a bit late. It’s not convenient for some guests that have to leave the hotel early morning. The foods at the breakfast place always ran out and empty. The staffs should fill up the food and should not leave them empty. I came to have breakfast at 9.15 am, many foods run out and not been filled up. I feel like I don’t have things to eat, a very limited menus left. The egg corner closed very fast. The guests who come after 9.30 am cannot...
