Dear Carlene,Thank you so much for taking the time to share your kind words about your recent visit to our island! We're absolutely thrilled to hear that you had such a wonderful experience and that you're eager to return.Receiving your enthusiastic feedback means the world to us, and we truly appreciate your support. It's our goal to provide our guests with exceptional experiences, and it's incredibly rewarding to know that we've succeeded in making your stay memorable.We can't wait to welcome you back to our island paradise in the future. Whether you're returning for another relaxing getaway or to explore more of what our island has to offer, we'll be here to ensure your next visit is just as fantastic as the last.If you have any special requests or if there's anything specific you'd like to experience during your next stay, please don't hesitate to let us know. We're here to make your future visits even more enjoyable.Once again, thank you for choosing our island as your destination, and we look forward to seeing you again soon.Warmest regards,

Dear Vlad, I appreciate your time taken to share your candid feedback with us. We are happy to note your praises and satisfaction about Pullman’s great location, the nature, the top-notch all-inclusive package, and our fabulous team members. At Pullman Maldives Maamutaa we want our guests to feel welcome and at home. As being part of our family we always try to address all our guest by name and be attentive to their individual preferences. Our Culinary team is surprised to hear that the quality of our food offerings did not meet your expectations. With a wide variety and generous offerings in 3 restaurants, we always receive rewarding feedback about our dishes. We are sorry that you experienced it otherwise and we would love to hear your further feedback on which areas the quality could be improved. The Executive Chef has noted on your comment in regards to the variety and will review the menu for long stayers accordingly. Unfortunately we cannot change the design of our resort as of yet, but we wish to humbly apologize for any inconvenient it has caused. Kindly note that our main restaurant Melange, is designed as a Live Interactive Cooking Station concept. It is not our main kitchen, as a lot of preparation work is done at the back of the house. The Live Cooking Interactive concept allows the Chefs to interact with the guests and prepare any preferences or requests ala minute. We sincerely apologize that you were not able to enjoy the activities you wished to join during your stay. Our activities and fine dining restaurants indeed need a booking in advance and we always advise our guests to plan accordingly when they arrive. We really appreciate your valuable feedback and we will take it on board moving forward in our continuous process to improve guest experiences. I am glad that our team members made your overall experience one you will not forget. We look forward welcoming your return in the future. Best regards, Martine Vera Strous Guest Experience Manager