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"Great service "

"Expedia sent me a message saying "Guests loved the breakfast. What about you?" -- How can Expedia make such blatant mistakes?-Urban Hotel is nice, -one of the better hotels I've stayed at here in Ukraine.-But they don't offer breakfast. You can buy a cup of coffee for 20 hyrivnias. Expedia should do a better job sending out messages to travelers on trips.-"

"It was fine and clean. The bathroom counter was big. It did not have drinking water, air conditioning, a small convenience store or a fridge. The parking was good and easy "

"Welcoming and helpful staff. Beautiful building and warm and cosy room whilst outside temperature was far below zero. Very comfortable pillows and a great bed. Very quiet over night so slept undisturbed. Great collection of choices for breakfast and view over the town centre from the restaurant. Plenty of parking space available. The hotel has it's own power supply and heating. There is also a shelter below the ground floor. Highly recommended hotel. Very close to the centre of the town....

"the reception "

"Great customer service, excellent breakfast and clean. "

"Nice clean hotel walking distance from the old town(20 min) and the railway station (10 min). Modern and convenient. Second stay in three years, will come back again."

"The staff could not have been more helpful. The rooms were well appointed and very comfortable. "

"It was great. I recommend!"

"Professional"

"Resturant doesnt open for breakfast until 10 am. Staff have no interest in the guests at all except for one young lady. Will not book here again, lots of other places that are better value in Lviv."