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"I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

"great breakfast!"

"The room was not as clean as you would expect, especially at a property in the class. I had to pick up rubbish from the side of the bed. The shower drain was not working properly and was not fixed despite notifying the staff about it. No one would answer the phone at either the reception or the housekeeping so had to come in person at the reception to request amenities that housekeeping had forgotten to replenish during the daily cleaning. Overall, an underwhelming stay at a Crowne Plaza."

"I have a wonderful and amazing experience"

"Booked for long weekend with family. Check in was at 3pm but had to wait 2.5 for rooms to be cleaned and got access to rooms at 5:30pm. No drinks from bar no compensation offered (complained and got it later), staff were very unhelpful. Delay completely ruined break. They offered a late checkout next day as compensation so we thought we would use the pool to find that children are not allowed in the pool until late afternoon to allow club members to use the pool, awesome. Hotel is nice and...

"Staff were very good and friendly and accommodating "

"Peacocks wandering around outside was entertaining. Sauna and steam room fine. Breakfast decent. Dinner was good. Enjoyable stay."