ปราสาทใน ลูกาโน

"Beautiful hotel"

"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Really great value for the price. I was put in villa verdi and had amazing views of both Lake Lugano and the city."

"Paid cash at the hotel. Hot rooms. The bathroom was dirty and the bed sheets werent clean. I asked the front desk for a fan because they didnt have AC and was told they would bring one up and it never came. The hotel restaurant staff were rude and unhelpful and brought us the wrong order and took a comically long time to bring our food. We had time to go from angry to finding it funny how bad it was. We ended up leaving the very next morning before check out and the front desk promised us they...

"It was an old building but nice and clean. Very close to shopping and public transportation. Staff were nice."

"เดินทางจาก lugano ด้วยรถเมล์ เดินเท้าต่อใกล้มาก สถานที่ตั้งดี สงบ พนักงานบริการดีมาก"

"Nice hotel that was very central. Views of the lake were very nice"