Wonderful location, right in the heart of Lucca. Spacious room, old fashioned obviously given it's location. I was pleased to have a kettle in my room. I found the fact that the bathroom was separate (although it was private to me) awkward, it meant a lot of unlocking/locking doors and the keys were a bit tricky. My room was dark, lights should be brighter and it would be nice if I could open the shutters. There is no towel change or daily clean here, but that was ok with me.