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"I spoke to John several days earlier concerning our reservations, (the front desk at our Ooltewah, Tn Holiday Inn location) walked in At 3;05 on our arrival dated and a gentleman was standing there at the check-in desk, can I help you he said . Are you Johnny I said and every thing was great from then on. Everything,parking,breakfast,extra towels and such was great. Check was smooth! THANK YOU! We had a beautiful wedding of our Grand-Daughter nearby. "

"Staff was very kind and helpful, hotel was very clean and beds were comfy. I would recommend this Hotel"

"Clean, modern room. 24/7 exercise room. Staff at check in was wonderful. I did not eat breakfast but went into the dining area right before breakfast end to use the toaster and the employee working in the kitchen was kind of rude to the other employee and her attitude in front of guests was not a good look for the hotel. Otherwise everything went great. I was only there for about 10 hours total. "

"We only saw one staff member. He was at the front desk and very nice. Continental breakfast was a joke. Lousy coffee and a hostess Twinkie type pastry. For almost the same price or a few bucks more there’s much better quality in the area."

"Upon check in, we learned the pet fee was an additional $75. The beds were too soft. There was no microwave in the rooms so we had to go down to the lobby and use a common microwave. There was no coffee machine in the room. They had an ice machine but no cups provided in the room. The breakfast was good. "

"Would love to give them a 10, but there are a few things you should know. The microwave and coffee maker is community use, in the lobby,not in rooms. The breakfast is more grab and go, with the exception of sausage patties. I enjoyed the stay, but had the smoke alarm go off both mornings around 5:30 without any explanations."

"Clean room"

"It would be nice if there was a few updates "

"The entire property and our room was very clean and smelled fresh. Having an ice machine nearby in addition to the kitchen in our suite was a plus. Breakfast was fabulous and coffee was great!"

"Clean room and great staff! "

"We booked on here because the pet fee said $40. But we got there after booking and they said it was $75. It was to late to change or cancel. So please go to website of hotel and see what they say the fee is. EXPEDIA doesnt update their websites.. We booked two rooms and one room the tub leaked and the hot water in that room wasn't hot. Breakfast was okay. "

"Upon arrival, room had bugs, stains on sheets, and upkeep of inside was mediocre. Manager had “walked out” so we couldn’t get our refund that day. Still waiting on refund. "

"The room was very clean and spacious! Breakfast was great for our whole family and we all slept very well! "

"Zimmer im 4 Flour hat an der Decke Wasserspuren - Inventar veraltet"

"Very clean and food was good. Our first staying at a Drury and we will definitely be back. "

"Breakfast was very good. The room was clean and very nice. Parking was good as well"

"Place was filthy"

"Staff was friendly, easy to deal with recently.Renovated rooms very modern"

"Yes "

"SUPER EASY HOTEL TO GET IN AND OUT OF AND FACILITIES WERE CLEAN AND STAFF WERE AWESOME."