Search Hotels in Lone Mountain Ranch, Phoenix

"Overall had an Ok stay however the room smelled like smoke and they were full so unable to change rooms, they sent someone to spray something but didn’t make a difference. They provided a discount of about 10 percent that I has to ask for multiple times until they provided it. Ac unit is very loud. Other than those 2 things, the rest was good, friendly staff "

"Certainly what I expected. Surroundings challenged by presence of locally unhoused population. Yet property was in remarkably good shape. Tile floors in bathrooms, security clearance in place with locked entry doors throughout. Overnight stay was disturbed by someone pounding loudly at 4am one morning. Proximity was why we chose the property and reason why we were satisfied based upon what we paid compared to other luxury accommodations in the area. "

"Yes. Loved the pool."

"The only positive I have for my stay was the staff. They are friendly, helpful with good attitudes. My room- curtains were worn so bad you can see through them. I thought the floor felt gritty on my bare feet. I took a hand towel, wetted it and rubbed back and forth from the bathroom sink to entry door, approximately 15 feet, it was black with filth. I’m not sure they ever damp mop the floors? The bed wasn’t comfortable and bathroom and tub had hair from a previous guest. I had a crack in the ceiling above the tub/shower and it was wet and in need of repair. I didn’t complain and just went with it during my 4 night stay. I understand I wasn’t at a newer hotel but wouldn’t recommend this hotel for a family. "

"The pool was a great place to hang out in and by. The food we ordered by the pool was a little spendy, but tasty. "

"Room was clean but very basic."

"Very beautiful property that needs some staff training and some love for the food & beverage options. - Upon arrival, it would be great for the valets to park your car instead of adding one more step to check-in that you have to self-park and meet the valet's golf cart with your luggage. PHX airport is a haul, and after schlepping our luggage through there, it just would have been nice to have one less step that was avoidable. - We had a painful almost 6 hour golf round that no one mentioned you had zero access to the clubhouse until we were on our way to the tee. You cannot have that design and not tell players when they check in to grab some food and beverage. The starters thanked us many times for our patience with the slow groups in front of us, but honestly, we were sooo hungry by the end of it, it sucked. - Food & beverage at the resort just needs to be leveled up . There is coffee in the lobby (no tea) which is about the equivalent of a Best Western, but there is a gorgeous espresso machine in the bar right next to it that they don't offer any morning drinks from. The place needs a coffee/tea shop. Every meal we had something major missing. One breakfast, missing a bagel from the smoked salmon bagel. One room service, no silverware/butter/salt or pepper. Its so close, but there is no QA on anything, and unfortunately, it affected us multiple times. - Marcella at the pool was great! She handled a large crowd well and offered great service."

"Nice place but super expensive with tons of add-on fees for everything. Not unexpected but still stings. "

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