"Great staff, good location, clean, comfortable beds. We were in a basement room with no window which was ok but they have a band of recessed lighting around the room and we could not turn it off. Very annoying."
"The hotel is at a good location, a short walk to the “Tube” and easy to get to sites. The furnishings were dated and worn. The front of the bath tub was loose and the bathroom faucet dropped. I had a window with a nice view of the Tower Bridge. Overall the room seemed clean and the beds comfortable. The concierge gave us 2 universal outlet adapters with a $5 deposit for each"
""I loved the location and the friendly service, but my overall review is mediocre. The bathroom was too cramped, and the hot water was inconsistent. I also found the mixture of the old hotel smell and strong air freshener quite unpleasant. Other than those issues, it was an okay value for a stay in expensive London.""
"This is a lovely hotel in a fantastic location. Clean and spacious rooms. Very large and comfortable beds with lovely big TV. Amazing shower and also a big bath.
We stayed in a room overlooking the atrium so had no natural light which was strange. The lighting in the room made it difficult to put your makeup on. The toiletries were empty near the bath and were not topped up. Could do with a plug for phone charger near the bed and plug for hairdryer near the dressing table. Minor details as overall was a lovely stay in a very comfortable room."
"Good for the price in a City like London. We had a twin room and the beds were really comfortable we both had a good sleep. I got a late check out at 19:00 for 50% of the room price I paid , this was ideal for us. Staff were great at the reception and the housekeeping got us an iron quickly after asking and with a smile. Great location too "