Upon arriving, I notified Morton Hotel that my flight was changed and got in early. I was reminded of the 2pm check in time, which I was aware of. I arrived at like 9am. The receptionist was very helpful and informed me he would try to get me in the first available room. He even gave me a map and showed me places to visit while in London. I left to go explore and came back around 12. There was a different receptionist at the front desk when I returned. I asked about the room update and she said its not available yet. However, I noticed a stack a files on the desk with hotel keys paper clipped to them. I noticed the top file had my name on it. Instead of inquiring, I waited patiently in the lobby. At 1:35pm (13:35), I joked with my partner and stated, “I will make sure to notify my social media followers to not show up early to this hotel.” The new receptionist must have heard me because immediately following my statement, she called me up to hand me the keys that were attached to that file I noticed earlier. I was confused, but I didn’t make it a big issue because I was tired/jet lagged from traveling from Atlanta and I wanted to get to my room to nap. Needless to say, if you are arriving early to London, DO NOT BOOK THE MORTON HOTEL! You will not get a room, unless this only happened to me being a black American man. Now the hotel is a nice boutique hotel, but needs improvement on service. The cleaning folks take forever to clean your room as well.