This hotel is in a nice area near Paddington with good little shops and restaurants The staff are kind and helpful. Only drawback is some rooms have no air conditioning which is a disaster in the heat. Plus the bathrooms are truly tiny. Might not come back for this reason.
What a gem of a hotel fantastic location, excellent for a low budget hotel even got upgaded to an air con room. Was a perfect location for Hyde park and to explore from.
We will be back what a fab weekend we had
The staff at reception was very helpful and assisting at all times, rooms clean and well maintained, good value for money, close to tube stations, many places to eat close by which stay open late, in-house restaurant serving good breakfast at reasonable cost. Would recommend stay by couples in a centrally located place at a very reasonable cost.
Great area to stay in very accessible to multiple tube stations, check in was quick and efficient. It was good to have a suitcase storage area after my checkout since I had a later flight. Would stay here again!
Excellent value for a London hotel. FIve minutes walk to Paddington Station or Hyde Park. Lots of nice restaurants and pubs nearby so the minimal hotel bar and breakfast were no bother. Staff were very friendly. My only complaint was the very late check in and very early check out times (1030 AM) which seem excessive.
The location was within walking distance to Paddington Station - this makes it really convenient to get around London, or go elsewhere from London using the railway.
The front desk staff was friendly and helpful with information about London. It was nice to see a smiling face every morning.
The hotel was spotless. Our room was very clean.
The hotel was nice and clean, good location..short walk to Paddington station, but the room was hot; you can't open windows..air-conditioning was too weak to cool it. I was on 4th floor. Sink in bathroom has 2 taps cold and hot.. not easy to wash...
The location was very convenient and the staff was great. It was quite warm while we stayed and there was no a/c. The room fan didn’t really do it, especially with the heavy comforters on the bed.
Liked the continental breakfast which included cold meat, cheeses , homemade baked goods, choice of cereal, juice, yogurt, fresh fruit
Also liked that it was but 10 minutes walk to Paddington Stn and Lancaster Gate tube station
Good location close to Paddington Station but hotel is showing its age. Decor is tired and I would choose an alternate option if staying in the area again. Average value for money.
We really enjoyed our stay, the location is excellent, close to Lancaster Gate station on the central line. We also enjoyed the close laundrette and restaurants. I would definately stay again.
Very friendly staff, great location. Lots of restaurants and cafes. Perfect distance to Paddington for the Heathrow Express.
The bed was comfortable. Hot water and pressure was great.
Everything was great. Actually got in my room when I arrived on both my visits there. Staff were lovely and great location. Rooms abit small but all you need. The superior plus rooms have the air conditioning which might be a must in summer. The rest of the rooms don’t. Just a heads up when you are booking.